{"id":43021,"date":"2023-09-21T18:47:18","date_gmt":"2023-09-21T10:47:18","guid":{"rendered":"https:\/\/bjak.my\/blog\/?p=43021"},"modified":"2025-09-12T18:13:13","modified_gmt":"2025-09-12T10:13:13","slug":"accident-insurance-claims","status":"publish","type":"post","link":"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims","title":{"rendered":"How Many Types Of Accident Insurance Claims Are There?"},"content":{"rendered":"\n<p>Insurance claims safeguard vehicle owners from financial burdens arising from untoward incidents such as accidents, theft, and convulsions of nature. Because of this, it is important that you have the appropriate insurance coverage to avoid spending your own money on repairs.<\/p>\n\n\n\n<p>However, there are different types of accident insurance claims that one can submit. In this article, we will explain the different types of claims you can go for and the general claims procedure that you should be aware of.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Contents =<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69d8b5e874e8c\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999999;color:#999999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999999;color:#999999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69d8b5e874e8c\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#Own_Damage_Claims\" title=\"Own Damage Claims\">Own Damage Claims<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#Own_Damage_Knock-for-Knock_Claims\" title=\"Own Damage Knock-for-Knock Claims\">Own Damage Knock-for-Knock Claims<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#Windscreen_Damage\" title=\"Windscreen Damage\">Windscreen Damage<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#Third-Party_Property_Damage_TPPD\" title=\"Third-Party Property Damage (TPPD)\">Third-Party Property Damage (TPPD)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#How_to_submit_accident_insurance_claims\" title=\"How to submit accident insurance claims?\">How to submit accident insurance claims?<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#1_Get_help\" title=\"1. Get help\">1. Get help<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#2_Gather_evidence\" title=\"2. Gather evidence\">2. Gather evidence<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#3_Make_a_police_report\" title=\"3. Make a police report\">3. Make a police report<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#4_Notify_your_insurer\" title=\"4. Notify your insurer\">4. Notify your insurer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/bjak.my\/blog\/car-insurance\/accident-insurance-claims\/#5_Send_the_vehicle_to_a_panel_workshop\" title=\"5. Send the vehicle to a panel workshop\">5. Send the vehicle to a panel workshop<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Own_Damage_Claims\"><\/span>Own Damage Claims<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Own Damage or Own Damage Claims (OD) applies if the damage to your vehicle is caused by your negligence. In other words, an OD claim refers to claiming loss or damage to your car from your insurance company. You can only opt for this claim if you have comprehensive coverage. Other policies such as third-party or third-party, fire and theft do not cover damage to your vehicle from accidents.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Own_Damage_Knock-for-Knock_Claims\"><\/span>Own Damage Knock-for-Knock Claims<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Own Damage Knock-for-Knock (OD-KFK) refers to claiming insurance from a third party through your insurance company. Like OD claims, this claim can only be submitted with comprehensive insurance. OD-KFK claims are an alternative method insurance companies use to speed up the claims process. It works whereby you submit a claim through your insurer, and the insurer will reclaim the repair cost from the third-party insurance company.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Windscreen_Damage\"><\/span>Windscreen Damage<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Vehicle owners who purchase windscreen coverage can claim damages to their windscreen. Insurance companies offer windscreen add-ons for additional premiums to safeguard the No-Claim Discount (NCD), which will be affected for a windscreen claim under a standard car policy. Windscreen add-ons typically can only be used once per year. So, if you are planning to make another claim in the same year, re-purchase the windscreen cover to submit another claim.<\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"Third-Party_Property_Damage_TPPD\"><\/span>Third-Party Property Damage (TPPD)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Third-Party Property Damage (TPPD) refers to a claim against a third-party insurance company for the damages to your vehicle and properties due to the negligence of a third party. Seek compensation for damage to your car or property from accidents caused by other parties and other financial losses such as excess and loss of use. TPPD is the basic insurance claim you can go for if you are not found guilty of the accident. <\/p>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"How_to_submit_accident_insurance_claims\"><\/span>How to submit accident insurance claims?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-attachment-id=\"42789\" data-permalink=\"https:\/\/bjak.my\/blog\/info\/what-to-do-if-your-car-is-flooded\/attachment\/shutterstock_422256799-1024x683\" data-orig-file=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?fit=1024%2C683&amp;ssl=1\" data-orig-size=\"1024,683\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?fit=300%2C200&amp;ssl=1\" data-large-file=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?fit=1024%2C683&amp;ssl=1\" loading=\"lazy\" src=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?resize=729%2C486&#038;ssl=1\" alt=\"Car insurance claim\" class=\"wp-image-42789\" width=\"729\" height=\"486\" srcset=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?w=1024&amp;ssl=1 1024w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2023\/09\/shutterstock_422256799-1024x683-1.jpg?resize=930%2C620&amp;ssl=1 930w\" sizes=\"(max-width: 729px) 100vw, 729px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"1_Get_help\"><\/span>1. Get help<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you are involved in an accident, evaluate the damage to your vehicle. Contact your insurer to arrange a tow truck if the damage is severe. Only use third-party tow truck operators that are registered with your insurance provider. This is to prevent out-of-pocket expenses on towing services. If your car can still be used, bring it to the nearest police station to lodge a report. <\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"2_Gather_evidence\"><\/span>2. Gather evidence<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Record the location and time of the accident before making a police report. Get the personal particulars such as name and phone numbers of the parties involved in the accident. This comes in handy if you need to contact them to remind them to report the accident to the police. Besides, take pictures of the accident, including the location, vehicles involved, damage to your car (if any), road tax and the identity cards of third parties on the spot.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"3_Make_a_police_report\"><\/span>3. Make a police report<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>As mentioned before, if your vehicle is safe to use, take it to the nearest police station to report the accident. Otherwise, wait for the help of a tow truck to bring it to the police station. Remember that a police report must be made within 24 hours of the accident. You may be issued a fine for delays in reporting the incident beyond the stipulated time.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"4_Notify_your_insurer\"><\/span>4. Notify your insurer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Inform the insurance company of the accident within seven (7) days from the accident date. You are advised to submit an accident insurance claim as soon as you receive the police investigation report. Since a police investigation may take up to 14 working days, your insurer may advise you to submit a claim first while waiting for the police to produce the investigation report. In this case, follow the advice of your insurer.<\/p>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"5_Send_the_vehicle_to_a_panel_workshop\"><\/span>5. Send the vehicle to a panel workshop<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Request a complete list of car panel workshops from your insurance company. This helps you identify a workshop that is in close proximity to your house. Send your vehicle to a trusted service centre. Ensure the car is repaired correctly and the mechanics use genuine spare parts as replacements.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><em><em><em><em>Bjak is one of Malaysia&#8217;s biggest insurance comparison websites, offering policies from over 10 brands. Get your free insurance quote from Bjak today!<\/em><\/em><\/em><\/em><\/p>\n\n\n\n<div class=\"wp-container-1 wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-black-color has-luminous-vivid-amber-background-color has-text-color has-background\" href=\"https:\/\/bjak.my\/en?utm_source=blogen&amp;utm_campaign=accident-insurance-claims\" target=\"_blank\" rel=\"noreferrer noopener\"><strong data-l-s=\"50547\">Get Free Quote<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><em>Read more:<\/em><\/p>\n\n\n\n<ul><li><strong><em><a href=\"https:\/\/bjak.my\/blog\/auto-insurance-claims\/\">How Many Times Can You Claim Auto Insurance In A Year?<\/a><\/em><\/strong><\/li><li><strong style=\"background-color: var(--nv-site-bg); color: var(--nv-text-color); font-family: var(--bodyfontfamily); font-size: var(--bodyfontsize); letter-spacing: var(--bodyletterspacing); text-transform: var(--bodytexttransform);\"><em><a href=\"https:\/\/bjak.my\/blog\/puspakom-initial-inspection\/\">Puspakom Initial Inspection: What You Need To Know?<\/a><\/em><\/strong><\/li><li><strong><em><a href=\"https:\/\/bjak.my\/blog\/renew-motor-insurance\/\">4 Things To Not Do When Renewing Motor Insurance<\/a><\/em><\/strong><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Get to know the different types of accident insurance claims and the general procedure to submit a claim successfully.<\/p>\n","protected":false},"author":19,"featured_media":43091,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","spay_email":""},"categories":[431],"tags":[429,59],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - 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