{"id":54456,"date":"2025-10-29T23:47:48","date_gmt":"2025-10-29T15:47:48","guid":{"rendered":"https:\/\/bjak.my\/blog\/?p=54456"},"modified":"2025-10-29T23:47:50","modified_gmt":"2025-10-29T15:47:50","slug":"7-reasons-why-your-roadtax-cant-be-renewed","status":"publish","type":"post","link":"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed","title":{"rendered":"7 Reasons Why Your Roadtax Can\u2019t Be Renewed"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img data-attachment-id=\"54531\" data-permalink=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/attachment\/4-174\" data-orig-file=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?fit=1600%2C1012&amp;ssl=1\" data-orig-size=\"1600,1012\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"4-174\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?fit=300%2C190&amp;ssl=1\" data-large-file=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?fit=1080%2C683&amp;ssl=1\" loading=\"lazy\" width=\"1080\" height=\"683\" src=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?resize=1080%2C683&#038;ssl=1\" alt=\"Infographic showing seven main reasons why roadtax cannot be renewed in Malaysia: expired policy, unpaid summons, JPJ restrictions, mismatched owner details, ownership change not updated, incomplete documents, and system maintenance. Each reason is represented with a relevant icon.\" class=\"wp-image-54531\" srcset=\"https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?resize=1080%2C683&amp;ssl=1 1080w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?resize=300%2C190&amp;ssl=1 300w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?resize=768%2C486&amp;ssl=1 768w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?resize=1536%2C971&amp;ssl=1 1536w, https:\/\/i1.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-174.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Contents =<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69e0c69b2fb45\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999999;color:#999999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999999;color:#999999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69e0c69b2fb45\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#Introduction\" title=\"Introduction\">Introduction<\/a><ul class='ez-toc-list-level-3'><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#1_Your_insurance_expired\" title=\"1. Your insurance expired\">1. Your insurance expired<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#2_Vehicle_details_don%E2%80%99t_match_up\" title=\"2. Vehicle details don\u2019t match up\">2. Vehicle details don\u2019t match up<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#3_You%E2%80%99ve_got_unpaid_summons\" title=\"3. You\u2019ve got unpaid summons\">3. You\u2019ve got unpaid summons<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#4_Ownership_not_updated\" title=\"4. Ownership not updated\">4. Ownership not updated<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#5_JPJ_restriction_or_blacklist\" title=\"5. JPJ restriction or blacklist\">5. JPJ restriction or blacklist<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#6_Puspakom_inspection_expired\" title=\"6. Puspakom inspection expired\">6. Puspakom inspection expired<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#7_System_or_server_hiccup\" title=\"7. System or server hiccup\">7. System or server hiccup<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/7-reasons-why-your-roadtax-cant-be-renewed\/#The_quick_fix\" title=\"The quick fix\">The quick fix<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Introduction\"><\/span>Introduction<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ever got that annoying \u201cnot eligible for renewal\u201d message when trying to renew your roadtax online? Yeah, we\u2019ve all been there. The system looks like it\u2019s broken, but actually, it\u2019s just doing its job. Here are some of the usual reasons your roadtax can&#8217;t be renewed<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"1_Your_insurance_expired\"><\/span><strong>1. Your insurance expired<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong> Number one reason \u2014 expired insurance. JPJ\u2019s system won\u2019t even let you proceed if your policy isn\u2019t active. Once it\u2019s expired (even for a few days), you\u2019ll need to renew the insurance first before trying again. No shortcut for this one.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"2_Vehicle_details_don%E2%80%99t_match_up\"><\/span><strong>2. Vehicle details don\u2019t match up<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong> Sometimes it\u2019s something tiny \u2014 a wrong letter in your chassis number or a small typo in the owner\u2019s name. Doesn\u2019t matter how small, the system will reject it. Double-check your insurance info matches your grant exactly.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"3_You%E2%80%99ve_got_unpaid_summons\"><\/span><strong>3. You\u2019ve got unpaid summons<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong> Got a few tickets you \u201cforgot\u201d to pay? That could be the reason. JPJ or PDRM summons can stop the renewal process. Settle them first, especially if any have warrants attached.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"4_Ownership_not_updated\"><\/span><strong>4. Ownership not updated<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong>Bought a second-hand car recently? If JPJ hasn\u2019t updated the ownership record yet, you can\u2019t renew the roadtax under your name because the system still lists the old owner as the vehicle\u2019s owner.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"5_JPJ_restriction_or_blacklist\"><\/span><strong>5. JPJ restriction or blacklist<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong>If JPJ blacklists your car or flags it for issues like fake roadtax or other technical problems, the system will automatically block your renewal, and you\u2019ll have to visit the nearest JPJ branch to clear it.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"6_Puspakom_inspection_expired\"><\/span><strong>6. Puspakom inspection expired<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong> For certain vehicles (especially commercial, e-hailing, or recond), your Puspakom inspection must be valid. If it\u2019s expired, you can\u2019t renew until it\u2019s redone.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"7_System_or_server_hiccup\"><\/span><strong>7. System or server hiccup<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong><br><\/strong> And sometimes\u2026 it\u2019s just the system acting up. JPJ\u2019s server can lag or take time to sync data from insurers. If you\u2019re sure everything\u2019s fine, wait a while and try again later  usually it sorts itself out.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img alt=\"\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h2><span class=\"ez-toc-section\" id=\"The_quick_fix\"><\/span><strong>The quick fix<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you\u2019d rather skip the guesswork why your roadtax can&#8217;t be renewed, just use <strong>BJAK<\/strong>. Their system automatically checks your insurance and roadtax details, so if anything\u2019s off \u2014 like a data mismatch or expired policy \u2014 you\u2019ll know right away. Plus, you can renew everything in one go without leaving your house.<\/p>\n\n\n\n<div class=\"wp-container-1 wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-nv-dark-bg-color has-text-color has-background\" href=\"https:\/\/bjak.my\/ms?utm_source=blog&amp;utm_medium=ad&amp;utm_campaign=7-reasons-why-your-roadtax-cant-be-renewed\" style=\"background-color:#ffd103\">Get Your Free Quotation<\/a><\/div>\n<\/div>\n\n\n\n<p>Read More:<\/p>\n\n\n\n<p><a href=\"https:\/\/bjak.my\/blog\/last-minute-renewal-club-the-funny-reality-for-malaysians\">Last-Minute Renewal Club \u2014 The Funny Reality for Malaysians<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/bjak.my\/blog\/how-bjak-simplifies-car-insurance-renewal-process\">How Bjak Simplifies Car Insurance Renewal Process<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/bjak.my\/blog\/difference-between-market-agreed-value-in-car-insurance\">Difference Between Market &amp; Agreed Value in Car Insurance<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p> If your roadtax renewal keeps failing, don\u2019t freak out just yet. Most of the time, it\u2019s not the system\u2019s fault. Here are the real reasons why your roadtax can\u2019t be renewed \u2014 and what you can do about it<\/p>\n","protected":false},"author":31,"featured_media":54530,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","spay_email":""},"categories":[575],"tags":[436],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>7 Reasons Why Your Roadtax Can\u2019t Be Renewed | BJAK<\/title>\n<meta name=\"description\" content=\"BJAK | Roadtax EN | Read about: 7 Reasons Why Your Roadtax Can\u2019t Be Renewed . 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