{"id":54591,"date":"2025-10-30T23:22:38","date_gmt":"2025-10-30T15:22:38","guid":{"rendered":"https:\/\/bjak.my\/blog\/?p=54591"},"modified":"2025-10-30T23:22:40","modified_gmt":"2025-10-30T15:22:40","slug":"roadtax-not-active-in-myjpj-causes-solutions","status":"publish","type":"post","link":"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions","title":{"rendered":"Roadtax Not Active in MyJPJ: Causes &#038; Solutions"},"content":{"rendered":"\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_50 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Contents =<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-69d478bd8d441\" aria-hidden=\"true\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #999999;color:#999999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999999;color:#999999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-69d478bd8d441\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#Introduction\" title=\"Introduction\">Introduction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#1_JPJ_System_Not_Yet_Updated\" title=\"1. JPJ System Not Yet Updated\">1. JPJ System Not Yet Updated<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#2_Insurance_Policy_Not_Activated\" title=\"2. Insurance Policy Not Activated\">2. Insurance Policy Not Activated<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#3_Vehicle_Ownership_Transfer_in_Progress\" title=\"3. Vehicle Ownership Transfer in Progress\">3. Vehicle Ownership Transfer in Progress<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#4_Expired_Roadtax\" title=\"4. Expired Roadtax\">4. Expired Roadtax<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#5_JPJ_Restrictions_or_Unpaid_Summonses\" title=\"5. JPJ Restrictions or Unpaid Summonses\">5. JPJ Restrictions or Unpaid Summonses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#6_MyJPJ_App_Technical_Issue\" title=\"6. MyJPJ App Technical Issue\">6. MyJPJ App Technical Issue<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#Quick_Reference_Table_Causes_Fixes_for_Inactive_Roadtax\" title=\"Quick Reference Table: Causes &amp; Fixes for Inactive Roadtax\">Quick Reference Table: Causes &amp; Fixes for Inactive Roadtax<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Introduction\"><\/span><strong>Introduction<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Ever opened the MyJPJ app and saw the status \u201cRoadtax Not Active\u201d? You\u2019re not alone \u2014 many Malaysian drivers face this issue, especially after renewing insurance or transferring vehicle ownership. While it may seem minor, it can be inconvenient if you need to show your e-roadtax during a roadblock. In this guide, we\u2019ll explain the main causes behind an inactive roadtax in MyJPJ and walk you through the fixes step by step.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"1_JPJ_System_Not_Yet_Updated\"><\/span><strong>1. JPJ System Not Yet Updated<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes after renewing your roadtax through platforms like BJAK, MyEG, or Pos Malaysia, the information hasn\u2019t yet been updated in the JPJ database.<br>This syncing process usually takes <strong>1 to 3 working days<\/strong>, depending on payment and processing times.<\/p>\n\n\n\n<p><strong>Solution:<\/strong><strong><br><\/strong> Wait 24\u201348 hours and check the MyJPJ app again. If it\u2019s still inactive after 3 days, contact JPJ or the renewal platform for assistance.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"2_Insurance_Policy_Not_Activated\"><\/span><strong>2. Insurance Policy Not Activated<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Another common reason is that your insurance policy hasn\u2019t gone active yet. MyJPJ only updates the roadtax once the insurer confirms your policy is valid.<\/p>\n\n\n\n<p><strong>Solution:<\/strong><strong><br><\/strong> Check your email or WhatsApp for your digital policy link from BJAK or your insurance provider. Make sure your coverage start date has already begun \u2014 not a future date.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"3_Vehicle_Ownership_Transfer_in_Progress\"><\/span><strong>3. Vehicle Ownership Transfer in Progress<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you recently bought a second-hand car but the ownership transfer isn\u2019t completed in JPJ\u2019s records, the MyJPJ system still lists the previous owner.<br>This can cause your roadtax to appear inactive or disappear entirely.<\/p>\n\n\n\n<p><strong>Solution:<\/strong><strong><br><\/strong> Ensure the ownership transfer at JPJ is fully completed before renewing the roadtax under your name.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"4_Expired_Roadtax\"><\/span><strong>4. Expired Roadtax<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When your roadtax has expired for more than a week, MyJPJ automatically changes the status to \u201cInactive.\u201d<\/p>\n\n\n\n<p><strong>Solution:<\/strong><strong><br><\/strong> Renew your roadtax immediately. You can do it online through <strong>BJAK<\/strong>, which also verifies your insurance and automatically activates your e-roadtax once approved.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"5_JPJ_Restrictions_or_Unpaid_Summonses\"><\/span><strong>5. JPJ Restrictions or Unpaid Summonses<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your car has an active restriction or unpaid JPJ summons, the system won\u2019t activate your e-roadtax until the issue is cleared.<\/p>\n\n\n\n<p><strong>Solution:<\/strong><strong><br><\/strong> Check for summonses through the JPJ or MyEG portal, make the necessary payments, and wait 1\u20132 working days for the update to reflect.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"6_MyJPJ_App_Technical_Issue\"><\/span><strong>6. MyJPJ App Technical Issue<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes the problem isn\u2019t with your data \u2014 it\u2019s the app itself. A full cache, outdated version, or poor internet connection can cause display issues.<\/p>\n\n\n\n<p><strong>Solution:<\/strong><strong><br><\/strong> Log out and sign back in, clear the app cache, and make sure you\u2019re using the latest version from Google Play or the App Store.<\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Quick_Reference_Table_Causes_Fixes_for_Inactive_Roadtax\"><\/span><strong>Quick Reference Table: Causes &amp; Fixes for Inactive Roadtax<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-neve-link-color-background-color has-background\"><tbody><tr><td><strong>Main Cause<\/strong><\/td><td><strong>Recommended Solution<\/strong><\/td><\/tr><tr><td>JPJ system not updated<\/td><td>Wait 1\u20133 working days and recheck MyJPJ<\/td><\/tr><tr><td>Insurance not active<\/td><td>Verify your digital policy from BJAK \/ insurer<\/td><\/tr><tr><td>Ownership transfer incomplete<\/td><td>Complete ownership update at JPJ<\/td><\/tr><tr><td>Roadtax expired<\/td><td>Renew roadtax immediately via BJAK<\/td><\/tr><tr><td>Active summons or restriction<\/td><td>Settle summons and wait for update<\/td><\/tr><tr><td>MyJPJ app error<\/td><td>Clear cache or update the app<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-attachment-id=\"54650\" data-permalink=\"https:\/\/bjak.my\/blog\/roadtax-en\/roadtax-not-active-in-myjpj-causes-solutions\/attachment\/4-181\" data-orig-file=\"https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?fit=1600%2C1012&amp;ssl=1\" data-orig-size=\"1600,1012\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"4-181\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?fit=300%2C190&amp;ssl=1\" data-large-file=\"https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?fit=1080%2C683&amp;ssl=1\" loading=\"lazy\" width=\"1080\" height=\"683\" src=\"https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?resize=1080%2C683&#038;ssl=1\" alt=\" Infographic showing six common causes of inactive roadtax in MyJPJ and their recommended solutions.\n\" class=\"wp-image-54650\" srcset=\"https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?resize=1080%2C683&amp;ssl=1 1080w, https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?resize=300%2C190&amp;ssl=1 300w, https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?resize=768%2C486&amp;ssl=1 768w, https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?resize=1536%2C971&amp;ssl=1 1536w, https:\/\/i2.wp.com\/bjak.my\/blog\/wp-content\/uploads\/2025\/10\/4-181.jpg?w=1600&amp;ssl=1 1600w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h3><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Roadtax being not active in MyJPJ is a common issue \u2014 often caused by a simple delay in system updates or inactive insurance.<br>To avoid this in the future, renew both your insurance and roadtax together via <strong>BJAK<\/strong>. The system automatically sends your insurance details to JPJ, so your e-roadtax activates right away once the policy goes live.<\/p>\n\n\n\n<div class=\"wp-container-1 wp-block-buttons\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-nv-dark-bg-color has-text-color has-background\" href=\"https:\/\/bjak.my\/ms?utm_source=blog&amp;utm_medium=ad&amp;utm_campaign=roadtax-not-active-in-myjpj-causes--solutions\" style=\"background-color:#ffd103\">Get Your Free Quotation<\/a><\/div>\n<\/div>\n\n\n\n<p>Read More:<\/p>\n\n\n\n<p><a href=\"https:\/\/bjak.my\/blog\/renew-roadtax-without-insurance-is-it-possible\">Renew Roadtax Without Insurance, Is It Possible?<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/bjak.my\/blog\/renew-roadtax-online-without-going-to-jpj\">Renew Roadtax Online Without Going to JPJ<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/bjak.my\/blog\/llop-vs-comprehensive-car-insurance-whats-the-difference\">LLOP vs Comprehensive Car Insurance, What\u2019s the Difference?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Noticed your roadtax suddenly showing as inactive in the MyJPJ app? Don\u2019t panic \u2014 it\u2019s a common issue that can usually be fixed once you know why it happens. This article explains the main reasons your roadtax isn\u2019t active in MyJPJ and the simple steps to reactivate it.<\/p>\n","protected":false},"author":31,"featured_media":54649,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","spay_email":""},"categories":[575],"tags":[2490,436],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Roadtax Not Active in MyJPJ: Causes &amp; Solutions | BJAK<\/title>\n<meta name=\"description\" content=\"BJAK | Roadtax EN | Read about: Roadtax Not Active in MyJPJ: Causes &amp; Solutions . 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