Guide To Buy The Best Car Insurance

Watch this video to learn how to compare and choose the best car insurance in Malaysia using BJAK — step by step, from understanding coverage types to saving money on your premium.

Video Summary: How to Choose the Best Car Insurance

This video explains how Malaysian car owners can find the best car insurance at the lowest price. It covers the key steps: understanding what comprehensive, third-party fire & theft, and third-party insurance cover, how to compare quotes from multiple insurers, and how to use BJAK to save hundreds of ringgit on your annual premium.

Key Takeaways

  • Compare car insurance quotes from 15+ insurers on one platform.
  • Understand the difference between comprehensive, third-party fire & theft, and third-party coverage.
  • Check your No Claim Discount (NCD) to maximise savings.
  • Renew before your policy expires to avoid higher premiums.
  • Review add-ons like windscreen, special perils, and personal accident cover.

Importance of Car Insurance

Having car insurance is important for the future good. Through car insurance coverage, a car owner will not feel overburdened if something happens to themselves or the car, later. At least the cost will be covered by the insurance company which indirectly lessens the burden of the owner.

Things you must know about Roadtax

Roadtax is compulsory - The Road Transport Department (JPJ) requires all vehicle owners to have a valid MVL which is also called as roadtax in order for vehicles to be used on the road.

Insurance is required to renew roadtax - A vehicle owner must renew the insurance and roadtax before it reaches its expiry date.

Vehicle owners are encouraged to renew motor and car insurance & roadtax within 2 months before the expiry date.

Types of Car Insurance Coverage

Comprehensive Car Insurance

Comprehensive car insurance is also known as first party insurance. It provides the most comprehensive protection. You will be covered for accidents, fire and theft. The insurer will also cover (pay the cost) if an accident happened to your car and the party you hit. This policy is suitable for car below 10 years old.

Third party, fire, and theft Car Insurance

This car insurance type provides coverage to your own vehicle if your car gets caught in fire, or gets stolen. If an accident happened (and you’re at fault), you will need to repair the car with your own money while the car you hit will be covered by your car insurance company.

Third party Car Insurance

This is the most basic type of car insurance. It only covers the third party involved in the car accident. No protection will be provided in the event of an accident (alone), theft or fire. Third party car insurance is subject to insurance companies’ approval.

Sum Insured of Car Insurance Coverage

Sum insured is the maximum amount a car can be insured according to the current market value. Click here for your reference.

The sum insured of car insurance can be determined by two different values:

Agreed value

Agreed value is the amount which has been agreed both by the car owner and insurance provider based on the car’s model and year.

Example: If the amount insured is RM35,000 and an accident occured, the car insurance company will give full compensation of RM35,000.

Market value

To put it in the simplest words, market value is defined as how much your car is worth before the damage occurs.

Example: If the amount insured for the car was RM35,000 but the market value for the car during the accident drops to RM30,000, the car insurance company will pay compensation depending on the market value of RM30,000.

Car Insurance Additional Coverage

Below is a list of additional coverage commonly offered by most car insurance and Takaful companies. However, the terms and conditions of each car insurance and Takaful company may differ from each other:

No Claim Discount (NCD)

NCD is the discount given to you if no claim has been made under your policy with the current insurance company during the year. The rate of your NCDs will increase if there is no claim made by you in the following year.

Rates for cars vary as below:

NCDs rate for car:

1st year0%
2nd year25%
3rd year30%
4th year38.33%
5th year45%
6th year and above55% (maximum)

You can check your NCD online at any time before renewing your car insurance.

You can also transfer your NCD to another vehicle when changing cars.

However, if you have earned 55% NCD and eventually you made a claim during that year, your NCD rate will be back to 0% the following year.

Comprehensive Coverage of Car Insurance

Each car insurance company offers a similar policy but with different benefits or advantages. Here are some of the highlights of the car insurance package offered.

*Note: Please refer to insurance companies’ product disclosure sheet and your insurance policy when there is a difference.

Allianz General Insurance Company (Malaysia) Berhad logo

Allianz General Insurance Company (Malaysia) Berhad

Insurance

Included free

  • 24-hour Emergency Towing Service up to 150km
  • 1 Additional Driver
  • 24-hour Claims Assistance
  • Good to know

    Best Car Insurer 2018
  • Instant Cover Note Approval
Pacific & Orient Insurance Co. Berhad logo

Pacific & Orient Insurance Co. Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM350
  • 24-hour Roadside Assistance
  • Battery Jumpstart or Replacement
  • Fuel Refill for Empty Tank
  • Flat Tyre Replacement
RHB Insurance Berhad logo

RHB Insurance Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 300
  • 24-hour Roadside Assistance
  • Battery Jumpstart or Replacement
  • Fuel Refill for Empty Tank
  • Flat Tyre Replacement
Syarikat Takaful Malaysia Am Berhad logo

Syarikat Takaful Malaysia Am Berhad

Takaful

Included free

  • All Drivers Coverage
  • 24-hour Towing Service up to 50km per trip, unlimited trips
  • 24-hour Roadside Assistance
  • Battery Jumpstart or Replacement
  • Fuel Refill for Empty Tank
Zurich General Takaful Malaysia Berhad logo

Zurich General Takaful Malaysia Berhad

Takaful

Included free

  • 24-hour Towing Service up to RM 200 per year
  • Named Additional Drivers
  • 24-hour Claims Assistance
  • Good to know

    Easy & Fast Claims Approval and Payout Process
  • Takaful
Liberty General Insurance Berhad logo

Liberty General Insurance Berhad

Insurance

Included free

  • 24-hour Emergency Towing up to 50km West Malaysia and 30km East Malaysia
  • 24-hour Roadside Assistance
  • Battery Jumpstart or Replacement
  • Fuel Refill for Empty Tank
  • Flat Tyre Replacement
Lonpac Insurance Berhad logo

Lonpac Insurance Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 200
  • All Drivers Coverage
  • 24-hour Claims Assistance
  • Good to know

    Suitable for E-hailing Use
Takaful Ikhlas General Berhad logo

Takaful Ikhlas General Berhad

Takaful

Included free

  • 24-hour Towing Service up to 100km
  • 24-hour Roadside Assistance - Ikhlas Assist
  • 10 Additional Drivers
  • "Jump Start" Service and Battery Replacement
  • Tyre Replacement Service
MSIG Insurance (Malaysia) Bhd logo

MSIG Insurance (Malaysia) Bhd

Insurance

Included free

  • 24-hour Towing Service up to RM 300
  • 1 Additional Driver
  • 24-hour Roadside Assistance
  • 24-hour Claims Assistance
Generali Insurance Malaysia Berhad logo

Generali Insurance Malaysia Berhad

Insurance
  • Good to know

    24-hour Towing Service up to RM 300
  • 1 Additional Driver
  • 24-hour Roadside Assistance
Tokio Marine Insurans (Malaysia) Berhad logo

Tokio Marine Insurans (Malaysia) Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 250
  • All Drivers Coverage
  • 24-hour Roadside Assistance
  • 24-hour Claims Assistance
Great Eastern General Insurance (Malaysia) Berhad logo

Great Eastern General Insurance (Malaysia) Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 300
  • 1 Additional Driver
  • 24-hour Roadside Assistance
  • 24-hour Claims Assistance
Chubb Insurance Malaysia Berhad logo

Chubb Insurance Malaysia Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 400
  • 1 Additional Driver
  • 24-hour Roadside Assistance
  • 24-hour Claims Assistance
Tune Insurance Malaysia Berhad logo

Tune Insurance Malaysia Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 300
  • 1 Additional Driver
  • 24-hour Roadside Assistance
  • 24-hour Claims Assistance
Berjaya Sompo Insurance Berhad logo

Berjaya Sompo Insurance Berhad

Insurance

Included free

  • 24-hour Towing Service up to RM 300
  • 1 Additional Driver
  • 24-hour Roadside Assistance
  • 24-hour Claims Assistance
AIG Malaysia Insurance Berhad logo

AIG Malaysia Insurance Berhad

Insurance

Included free

  • 24-hour Accident Towing Service up to RM200
  • Delivery and installation of a new battery during breakdown
  • for repairs done at panel workshops
  • Windscreen repair service at your location
  • Easy & fast claims service

Frequently Asked Questions when buying Car Insurance

How do car insurance companies calculate car insurance premium rates in Malaysia?

Before July 2017, the premium rates for car insurance in Malaysia were pretty much the same (based on the value of your vehicle and its engine capacity) across all car insurance providers. This was because the premium rates were tariffed by Bank Negara Malaysia (BNM). Car insurance companies based their premium calculation mainly on the technical details and age, therefore the market value of your car.

However, since the implementation of de-tariffication in July 2017, car insurance companies now look into various additional other factors to determine your car insurance premium. Among the factors that will be taken into account in determining the premium price of car insurance are as follows:

Driving record

Usage of the car

Location

Job

Age

Safety features on vehicles

How to submit a car insurance claim?

1. Call your car insurance company hotline if you involved in a serious accident

2. Gather all the evidence and record important information such as time and place of the accident, photos of the accident, photos that include damage of your vehicle and other vehicle involved and exchange information with the vehicle involved

3. Make a police report within 24 hours

4. Report to the car insurance company within 7 days of the accident

5. Make sure your car is sent to the panel workshop of the car insurance company

6. Fill in the car insurance company's claim form

7. Submit all forms required by the car insurance company

8. Check with your car insurance company about the repairs done by the panel workshop

9. Sign the car insurance company release form when you are satisfied with your car after the repair

If another driver drives my car and is suddenly involved in an accident, can I make a car insurance claim?

Basically, the car insurance company will charge an excess amount for claim if your car is involved in an accident caused by another driver. However, you can make a car insurance claim if you have added-on the driver name in the policy or you have purchased a car insurance policy with all drivers coverage when renewing your car insurance.

Can I cancel my car insurance policy at any time?

Yes, you can cancel your car insurance policy at any time. However, penalties may be imposed if you cancel the policy before the expiration date.

Can I renew my car insurance if my car is older than 15 years?

The package offered by the car insurance companies can be lesser because of the age of your car. However, the car insurance packages offered at BJAK.my cover a wide range of cars and hence you’ll still be able to renew your car insurance at BJAK.my.

How is comprehensive car insurance different from third party, fire and theft car insurance?

The main difference is that comprehensive car insurance covers the damage of your car during collision (road accident), fire and theft but third party, fire and theft car insurance covers the damage of your car during fire and theft only. There is no towing service if you purchase a third party, fire and theft car insurance.

Ways to buy car insurance at the lowest price.

Don’t auto-renew your car insurance

Some of the car insurance companies will offer to auto-renew your car insurance. Please refrain from auto-renewal because the car insurance premium that you are going to pay may not be the lowest in the market. Car insurance companies update the car insurance premium from time to time and hence it’s advised to compare the car insurance price from various car insurance companies before renewal.

Renew your car insurance earlier than the expiry date

Some of the car insurance companies charge higher when your car insurance has expired. Therefore, it is important to renew your car insurance earlier than expiry date to stay protected and to enjoy the lowest price.

Check your car insurance coverage before purchase

Every car may have different usage and purpose and hence it is crucial to purchase the car insurance package that’s most suitable for your car. Some of the quotations provided may include car insurance coverage that’s not applicable for the use case, or have a sum insured that’s higher than the actual market value. Therefore, car owners are advised to check the coverage of the car insurance to make sure that they are paying only for what is needed.

Renew your car insurance at BJAK.my

BJAK.my is a one stop car insurance agency in Malaysia. BJAK.my helps car owners to find the lowest price for their car insurance by achieving all the above mentioned steps.

Many car owners have renewed their car insurance in BJAK.my and provide good feedback on social media. You can read BJAK.my review here. Let’s request a from BJAK.my today.