Introduction
Sometimes vehicle owners encounter issues because an agent entered incorrect owner or vehicle information when purchasing or renewing insurance. These mistakes can affect the policy, NCD, and claims process. This article explains the causes, consequences, and quick ways to correct the information.
Reasons for Agent Errors
- Incomplete information: Wrong name, IC number, or license plate.
- Lack of review: Agent did not double-check details before submitting to the insurer.
- Vehicle or owner changes: Old information not updated → mismatch.
- Human error: Typing mistakes or selecting the wrong vehicle type/policy.
How to Correct the Information
- Contact the insurer as soon as possible for corrections.
- Provide supporting documents such as IC, vehicle grant, or proof of ownership.
- Use BJAK to check and update information easily.
- Verify the new policy or endorsement after corrections to ensure no further errors.
Tips to Avoid Incorrect Information
- Double-check all information before submission.
- Ensure the agent or platform used is careful and experienced.
- Keep copies of all submitted documents for reference.
- Use BJAK to quickly update information if needed.
Conclusion
When an has agent entered incorrect owner or vehicle information, it can affect the policy and claims process. With careful verification, the use of platforms like BJAK, and complete documentation, these errors can be corrected quickly, ensuring insurance coverage remains valid and hassle-free.
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