Contact BJAK

Contact Us, we are here for you 24/7
(Monday - Sunday)

What can we help?

Get a Quote
Get a Quote
  • Get a customized quote in 2 mins
  • Add coverage for different needs
  • Compare 16 insurers at once
Check Policy Status
Check Policy Status
  • Check Insurance Status
  • Check Roadtax Status
  • Update Cover Note Details
Request Refund
Request Refund
  • Verified and processed in 24 hours
  • Payment will be processed by banks
  • Receive refund in 1 working day

FAQs

Easy! You can do it on bjak.my main page and we will assist you. You only need to tell us: Motor or Car plate number, IC number and postcode. We will then send you an email with the insurance quotation for motor and car insurance and roadtax. You may choose an insurance or takaful company that you prefer and proceed to pay.

During the roadtax renewal process, Road Transport Department (JPJ) online service will check any outstanding summons and blacklist records at both JPJ and PDRM database systems. In order to proceed with this renewal, it is necessary for you to make payment for all your outstanding traffic offences recorded.

Bjak.my sends timely reminders about motor insurance and road tax expiry via email and WhatsApp, we will ensure you stay informed and can renew their policies and road tax promptly.

You can fully control when and how BJAK reminds you about your insurance renewal.

Visit https://bjak.my/reminder-preference

Enter your email, phone number, and car plate (must match a quotation you previously generated)

Choose when you want BJAK to notify you before your insurance expiry:
• 60 days
• 30 days
• 2 weeks
• 1 week
• 1 day

Select your preferred channels: Email and/or WhatsApp

Or simply turn off notifications entirely if you don't want reminders.

That's it — you're in full control of your renewal alerts.
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