As technology evolves, so do the risks associated with it. One of the most significant risks we face today is cyber fraud. Cyber fraud is a type of crime that involves the use of technology to steal personal information, money or property from individuals, businesses or organizations. As a Bjak user, it is crucial to have an awareness of cyber security and take steps to protect yourself against cyber fraud.
Knowing the Types of Cyber Fraud
The first step to protecting yourself against cyber fraud is to be aware of the different types of cyber fraud. These include phishing, malware attacks, ransomware attacks, and identity theft.
- Phishing is a type of fraud that involves sending emails or messages that appear to be from legitimate sources but are actually designed to trick you into providing personal information.
- Malware attacks involve the use of malicious software to gain access to your computer or device.
- Ransomware attacks involve the use of malware to lock you out of your computer or device until you pay a ransom.
- Identity theft involves the use of personal information to steal money or property.
Bjak’s Official Contact Channels
To ensure a safe and secure experience for customers, Bjak recommends using only their official channels for any questions or purchases related to insurance.
Customers can contact Bjak via WhatsApp at +60166999129 for any further questions related to insurance claims or purchases. Bjak will not contact customers from any other phone number, including personal phone numbers.
Customers can also contact Bjak via email at cs@bjak.my for any matter related to the purchase of insurance. It’s important to note that Bjak only has one email address and will not send any quotations or notices related to road tax or insurance through an email address other than the one specified.
Toll-free line
Customers needing urgent help, especially regarding insurance claims, can call Bjak at 03-92131717. The customer service team is available 24/7 to provide assistance.
Strengthen Your Password
To protect yourself against cyber fraud, it is essential to take a few simple steps. The first step is to use strong passwords and change them regularly. It is advisable to steer clear of disclosing your passwords to anyone and exercise caution while typing your password on public computer systems or networks. You should also be cautious when clicking on links or downloading attachments in emails or messages, especially if they are from unknown sources.
Double Check the Link
To further protect customers, Bjak advises checking the URL link when searching for Bjak through Google. Customers should ensure that the “lock” or “https” icon is displayed on the address bar of the website. The correct URL link for Bjak is https://bjak.en.
Secure Your Connection
You should also be cautious when using public Wi-Fi networks. Public Wi-Fi networks are often not secure, which means that anyone can access the network and potentially steal your personal information. If you must use a public Wi-Fi network, be sure to use a virtual private network (VPN) to encrypt your data and protect your privacy. By having an awareness of cyber security at all times, you can prevent being a victim of countless cyber crimes.
REMINDERS:
- Bjak will never ask customers to make payments to a bank account
Customers will be requested to make payments only through Bjak, and all transactions are done through a payment portal with end-to-end encryption to ensure user safety.
- Bjak will never ask customers to provide a password.
Ignore any message or email asking you to provide a password to confirm the purchase of insurance. It may be a scammer’s tactic to trick you.
- Bjak will never ask customers to provide any number for transaction approval.
Similar to passwords, Bjak will also never ask customers to provide any number for transaction approval.
- Bjak will not ask customers to make a payment without first providing a quote.
To purchase insurance at Bjak, first-time customers must visit Bjak’s official website at https://bjak.my/en to get a quote first. In addition, Bjak may also give the customer an insurance quote a few weeks before their vehicle’s insurance and road tax expire. Bjak will never ask customers to continue making insurance payments without sharing a quote first.
- Bjak will not contact customers through a personal phone number or email.
Customers must only contact Bjak through the three official channels shared above. First, check the number and email address listed to ensure it is valid.
Stay safe all the time
It is crucial to be aware of the signs of cyber fraud. Look out for unusual emails, unauthorized transactions, or strange computer activity. If you suspect that you have been a victim of cyber fraud, you should report it to the relevant authorities immediately.
As a Bjak user, it is important to have an awareness of cyber security and take steps to protect yourself. Stay secure online by using strong passwords, updating software, avoiding public Wi-Fi, and watching for cyber fraud signs. Remember, prevention is always better than cure, and staying informed is the best way to protect yourself from cyber fraud.
Bjak is one of Malaysia’s biggest insurance comparison sites, with more than 10 insurance brands to choose from. Get your free insurance quote at Bjak today!
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