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e-Policy System – How It Works

e-Policy System – How It Works

Introduction

WIthout a doubt, the e-Policy system allows insurance policies to be issued digitally, replacing traditional paper documents. As a result, this modern approach reduces processing time, removes physical delivery hassles, and provides easy online access to your policy anytime, anywhere.

Other than that, for car owners, using e-Policies through platforms like BJAK means you can review, share, and verify your coverage instantly, without waiting days for physical documents. This not only saves time but also helps prevent mistakes that sometimes happen with manual paperwork.


How e-Policy Works

  1. Select Policy Digitally – Compare insurance options and add-ons online. Similarly, choose coverage that suits your vehicle and risk profile.
  2. Pay Premium Online – Secure, cashless payment avoids the need to visit an office or wait for processing.
  3. Receive Policy via Email / WhatsApp – Download or share the policy instantly with JPJ, garages, or insurers.

Advantages of e-Policy

  • No Physical Delivery Costs – Save time and money on courier or lamination fees.
  • Easy Storage and Access – Access your policy anytime from your phone or cloud storage.
  • Easy Sharing – Send digital links directly to repair shops, JPJ, or insurers for verification.

Practical Tips for Car Owners

  • Save a Backup – Keep a copy on your phone and cloud storage for redundancy.
  • Check All Details – Verify that vehicle information and coverage match before accepting the policy.
  • Use Official Platforms Only – Ensure links come from authorized platforms like BJAK to avoid fraud.
  • Share Responsibly – Only share policy links with relevant parties to maintain security.

Infographic showing the e-Policy process: select policy online, pay premium digitally, receive policy via email or WhatsApp, share with garages or JPJ.

Conclusion

Indeed by embracing digital solutions, the e-Policy system modernizes insurance, making it faster, safer, and more convenient. Moreover, BJAK simplifies the process, giving car owners instant access to digital policies, reducing administrative hassle, and enabling quick sharing for claims or renewals.

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