Accidents can happen anytime, even to the most careful drivers. When it does happen, knowing how to make an insurance claim can save you time, stress, and money.
This guide will walk you through the car insurance claim process in a simple, easy-to-read way — especially helpful if you’re facing the situation for the first time.
Types of Car Insurance Claims
Step-by-Step Car Insurance Claim Process
Required Documents for a Car Insurance Claim
Helpful Tips
- Avoid settling privately unless you’re 100% sure who is at fault and confident the repair cost is minor.
- Use an authorised tow truck or your insurer’s roadside assistance to avoid being overcharged or invalidating your claim.
- Check your policy for extra benefits like free towing, replacement car, or windscreen coverage.
Conclusion
Knowing what to do after an accident gives you confidence and saves you from unnecessary stress. If you’re unsure about the process, reach out to your insurance company, agent, or use a service like Bjak, which can help guide and manage your claim from start to finish.
Read more:
How to Check Your Road Tax Expiry Date on the MyJPJ App
What’s the Real Cost of Renewing Car Insurance & Road Tax in Malaysia?
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