Benefits of Roadside Assistance in Online Car Insurance

Car breaks down in the middle of the road — flat tyre, dead battery, no fuel. Stress level? High. Especially if you’re late for work or got family onboard. That’s where the Benefits of Roadside Assistance really come in. Many online car insurance packages now include this service, making it one of the most useful add-ons you can have.

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What Is Roadside Assistance?

It’s basically emergency help when your car gets into trouble on the road. Could be towing, jump-starting a dead battery, delivering fuel, or swapping a flat tyre. If things are worse, your car can be sent straight to an authorized panel workshop.

Common Services Included

Towing – Send the car to a panel workshop if badly damaged.
Battery Jump-Start – Restart a weak or dead battery.
Fuel Delivery – When you run out of petrol mid-journey.
Tyre Change – Help when a tyre blows.
Minor Repairs – On-the-spot fixes if possible.

Comparison of Roadside Assistance in Online Packages

Provider	What’s Covered	Towing Limit	Extra Charges
Bjak (VIP Rescue)	Unlimited towing (one-time), jump-start, tyre change, fuel delivery	Unlimited (1x)	Included with comprehensive
MyEG / Pos Malaysia	Towing, battery, tyre change	Limited (20–30 km)	Extra charges for distance
JPJ/MyJPJ	No direct service – only insurance & roadtax renewal	–	–

Why It Matters

Peace of Mind – No scrambling for a tow truck last minute.
Save Money – Private towing can cost hundreds.
Safety – Quicker help reduces risk of being stranded.
Convenience – Just call the insurance hotline, they handle the rest.

FAQ

1. Is roadside assistance free with every online insurance?
No. Some packages include it, others need add-ons.

2. Can I use roadside assistance more than once a year?
Depends. For example, Bjak VIP Rescue gives unlimited towing (one-time use), while others may limit to 1–2 times only.

3. How do I request roadside help?
Most insurers have a 24/7 hotline. The number comes with your policy email or WhatsApp confirmation.

Conclusion

The real Benefits of Roadside Assistance show up when your car lets you down at the worst possible time. It turns a stressful breakdown into a manageable situation — saving you money, keeping you safe, and getting you back on the road faster. If you’re buying car insurance online in Malaysia, always check if roadside assistance is included.