Introduction
Accidents or car damage can overwhelm you during the claims process. With the Stress-Free Car Insurance Claims Guide, you’ll know exactly what to do from start to finish. BJAK provides a clear claims workflow and digital support to speed up assessments, approvals, and payments. Follow this guide to manage your claim without stress.
1. Prepare All Required Documents Before Submitting a Claim
Gather all commonly requested documents to avoid delays:
- A copy of your insurance or Takaful policy
- Police report if an accident or theft occurred
- Clear photos of the damage
- Owner’s identification card
Store these documents in a single digital folder so you can upload them quickly when needed.
2. Submit the Claim via BJAK Platform
Use BJAK’s platform to submit your claim. Fill in the claim form, upload all documents, and choose whether you want repairs done at a BJAK panel workshop. Provide accurate and complete information so assessors don’t need to request additional details.
3. Assessment & Communication Process
After submission, the assessor will review your documents and photos. If additional information is needed, they will contact you promptly. Choose BJAK’s recommended panel workshops to make inspections easier and speed up claim approval.
4. Repairs & Payment
Once approved, the panel workshop will usually receive instructions to start the repair work. Payment is made directly to the workshop or the owner according to the policy terms. This reduces your cash outlay and speeds up the repair process.
Tips to Speed Up Claim Approval
- Take photos of the damage from multiple angles with good lighting.
- Ensure all documents are properly filed and uploaded in clear format.
- Respond quickly to calls or emails from the assessor.
- Use BJAK’s panel workshops to reduce physical inspection delays.
Conclusion
With the Stress-Free Car Insurance Claims Guide, you can manage the claims process more efficiently and quickly. BJAK simplifies every step through its digital platform and network of panel workshops, so you don’t have to worry about procedures or payments. Follow the steps above to complete your claim with minimal stress.
Read More:
BJAK Claims Process From Quote to Coverage
