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Fire & Theft: Common Misunderstandings When Making a Claim

Fire & Theft: Common Misunderstandings When Making a Claim

Introduction

Fire & Theft insurance protects your car if thieves steal it or if fire damages it. Many car owners misunderstand when and how to file a claim. This article clears up common misconceptions and guides you to submit your claim so BJAK approves it smoothly.


1. Misunderstanding 1: “Insurance Covers All Types of Fire”

  • Not all Fire & Theft insurance covers fires caused by your own negligence.
  • Example: Insurance does not cover fires caused by electrical modifications or misuse.

2. Misunderstanding 2: “Car Was Stolen, But Claim Rejected”

  • Many owners overlook a key requirement: they must have valid insurance on the car when the incident occurs.
  • Filing a police report immediately is crucial for the claim to be valid.

3. Misunderstanding 3: “Can Claim Without Complete Documents”

Fire & Theft claims require complete documentation:

  • Police report
  • Valid insurance copy
  • Evidence of damage or loss (photos, workshop report)

BJAK Tip: Submit claims via BJAK official channels for a fast and smooth process.


4. How to Ensure Your Claim Is Accepted

  • Check your Fire & Theft coverage plan before any incident.
  • File a police report immediately if stolen or damaged by fire.
  • Submit all documents via BJAK official channels.
  • Follow any additional requirements, such as inspections, if needed.

Infographic showing four common Fire & Theft misunderstandings including fire coverage, theft, complete documents, and correct claim tips.

Conclusion

Car owners can avoid many Fire & Theft claim issues by understanding the requirements and procedures. Make police reports immediately, gather all necessary documents, and submit them through BJAK’s official channels. Doing this ensures BJAK approves your claim quickly and without problems.

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