Introduction
When damage or loss occurs, many car owners feel frustrated when their insurance claims is slow to approve. There are several common reasons for delays. This article explains the main causes and tips to ensure your claim is processed smoothly.
1. Incomplete Documents
- Missing police reports, receipts, or evidence of damage can delay the process.
- BJAK requires all documents submitted via official channels to verify the claim.
BJAK Tip: Double-check your documents before submitting a claim to avoid delays.
2. Vehicle Inspection Required
- Some claims require inspection at a workshop or by BJAK before approval.
- This ensures the damage or loss is valid and eligible for the claim.
3. Issues with Policy or Vehicle Details
- Mistakes in owner information, vehicle details, or insurance may delay approval.
- Examples: gap coverage, incorrect registration number, or NCD not updated.
BJAK Tip: Verify all vehicle and policy information before making a claim.
4. All Steps Together
- Submit complete documents via BJAK official channels.
- Wait for inspection or verification, if required.
- BJAK will process the claim according to the plan terms and limits.
Conclusion
Insurance claims are slow to approve due to incomplete documents, inspections, or policy/vehicle information issues. Check all documents and details before submitting a claim, and use BJAK official channels for faster processing. Furthermore, you are able to file insurance claims easily and avoid unnecessary delay by just having proper preparation.
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