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What are the options for managing my vehicle insurance policy entirely online?

What are the options for managing my vehicle insurance policy entirely online?

In today’s digital age, many Malaysians prefer handling their car insurance without the hassle of visiting a physical branch. The good news? You can now manage your vehicle insurance policy entirely online—from buying and renewing to making claims and getting customer support.

But which platforms and services allow you to do it all online?


Benefits of Managing Insurance Online

Managing your policy online offers several advantages:

  • 24/7 access to your policy details
  • Instant renewals and quotes
  • Faster claims submissions
  • No paperwork or waiting time
  • Cost savings on admin and agent fees

Services You Can Manage Fully Online

Here’s a breakdown of what can be done digitally:

Services You Can Manage Fully Online
Here’s a breakdown of what can be done digitally:
Service
Can It Be Done Online?
Notes
Buy/Renew Insurance
✅ Yes
Most platforms offer instant quotes
Renew Roadtax
✅ Yes
MyJPJ for digital roadtax, or platforms like Bjak
View/Download Policy Documents
✅ Yes
Available via email or account dashboard
Update Personal Details
✅ Yes
Subject to insurer's policy
Submit a Claim
✅ Yes
Upload documents and photos online
Track Claim Status
✅ Yes
Most insurers provide real-time tracking
Contact Customer Service
✅ Yes
Live chat, WhatsApp, or email support

Recommended Platforms in Malaysia

Recommended Platforms in Malaysia
Platform
Key Features
Roadtax Option
Bjak
Compare & buy from major insurers, instant policy issued
Optional (with delivery fee)
MyEG
Renew insurance and roadtax in one place
Physical or digital
MyJPJ App
Digital roadtax management, free to use
Digital only
Official Insurer Websites
Full policy management, claim submissions
Roadtax not included

Things to Note

  • Instant coverage applies only if there are no issues with vehicle/owner records or expired coverage.
  • Digital roadtax is free and accepted nationwide—but make sure you have the MyJPJ app installed.
  • Some platforms like Bjak charge delivery fees for physical roadtax stickers (around RM10, not including lamination).
  • Always check whether your insurer offers auto-renewal, especially if you prefer a hands-free approach.

Final Thoughts

You can now manage your vehicle insurance policy entirely online in Malaysia, whether through official insurer websites, government platforms like MyJPJ, or third-party services such as Bjak and MyEG. These platforms make it easy to stay insured, stay legal, and save time—without ever stepping out of your house.

Read More:

How Can I Renew My Road Tax Online In Malaysia?

How to Renew Your Car Insurance Online in Malaysia

Are There Any Discounts for Roadtax Renewal with Online Insurance Purchase?