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Do This If Your Phone Died During A Roadblock

    Digital roadtax - cover

    The Malaysian Road Transport Department (JPJ) has recently introduced the e-LKM (Motor Vehicle License) and e-LMM (Malaysian Driving Licence) systems via its mobile application as a proactive step to improve the efficiency of vehicle-related services. e-LKM and e-LMM are two online alternatives that allow vehicle owners and drivers to access and perform driver’s licence and road tax renewal quickly and easily at their fingertips.

    The e-LKM and e-LMM are digital services offered through the MyJPJ application which can be accessed via one’s smartphone. Despite the convenience, this new initiative brings about a new problem which seems to puzzle a lot of drivers in the country. Many are asking what happens to them if their phones run out of battery during a roadblock, which is the only way they can show proof of valid driving documents. Read on as we explain how to navigate this situation if it ever happens to you.

    What to do if your phone dies?

    Roadblocks are pretty common in big towns and cities. It is one of the means for authorities to curb illegal driving and prevent criminal activities from advancing in the country. Officers look for two common things during roadblocks: a valid driving licence and a road tax. Anyone caught driving without these documents, can be issued hefty fines and even be subjected to criminal charges for breaching the law.

    However, following the recent announcement from the Transport Ministry, digital roadtax and digital licences can now be used to replace physical documents. This means one does not have to carry or display physical car road tax or driving licence when on the road. But switching to the online alternative has its own unique problem — your device runs out of battery unexpectedly.

    Here’s what you can do to manage the situation if it ever happens to you. The issue of mobile phones running out of battery during roadblocks has been explained by the JPJ’s Director of the Vehicle Licensing Division, Abdul Rahman Emang Anyie during an interview with Nasional FM.

    According to him, JPJ personnel will have a device to check on a motorist’s license simply by checking against their NRIC number. So, if your phone runs out of battery, you can request the officer on duty to check your driving details using your identity card number, which is tied to the JPJ’s system.

    What to do if the road tax expires?

    Another problem with opting for the digital roadtax and driving licence is failing to remember expiry dates. If you only realised that your roadtax had expired during a roadblock, the only to save yourself from being compounded is to quickly perform renewals either through the MyJPJ app or other online platforms like Bjak.my.

    Performing renewals through online platforms is relatively quick and it can be done within minutes. However, do keep in mind that system errors and technical glitches can happen at times. So, the best advice suggest that you always check your digital roadtax via the mobile app to ensure its validity at all times.


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