Car breakdowns on the road can be daunting and potentially dangerous. But if you ever find yourself in the situation, do not panic. Quickly and safely move your car away from the travel lanes as soon as possible and immediately call your insurance company. Roadside assistance may cost you money but fortunately, most insurance and takaful companies provide free car towing for comprehensive insurance policyholders. However, you will have to check with your insurer on the road assistance services offered as services may vary across insurers. In order to help you quickly reach out to your insurer for help, we share in this post the emergency hotlines of car insurance companies in Malaysia.
Emergency hotlines of car insurance companies in Malaysia
Allianz – 1 800 22 5542
Tokio Marine – 1 800 88 1301
MSIG – 1 300 88 0833
Zurich – 1 300 88 6222
Liberty – 1 300 88 5005
Lonpac – 1 300 88 1138
Pacific & Orient – 1 800 88 2121
RHB – 1 300 88 0881
MPI Generali – 1 800 22 2262
AIG – 1 800 88 8811
Kurnia – 1 800 88 3833
AXA – 1 800 88 1033
AmAssurance – 1 800 88 6333
AIA – 1 800 88 8733
Chubb – 1 300 88 0218
Berjaya Sompo – 1 800 18 8033
Takaful Malaysia – 1 800 88 8788
Etiqa Takaful – 1 800 88 6491
Takaful Ikhlas – 1 800 88 1186
Accident Assist Call Centre (AACC)
Other than calling your insurance provider, you may also reach out to the Accident Assist Call Centre (AACC) through their hotline at 15500. This service is provided by insurers and takaful operators in order to provide immediate roadside assistance to vehicle owners in the event of road accidents.
For your information, the AACC’s hotline is available 24 hours covering the following services, nationwide:
- Emergency roadside assistance
- Towing service (chargeable)
- Reviewing your insurance coverage and connecting you with your insurer
- General motor insurance claim enquiries
- Accident procedural enquiries
- Notification of complaints
- Notification of frauds
Prepare yourself and get your car insured adequately
You may think that a car accident may not happen to you, but it is actually common for car breakdowns to happen on the road. Therefore, as a car owner, you need to be prepared should your car break down. For instance, you are encouraged to keep the emergency hotline of your car insurance, in case you need any emergency help on the road.
Additionally, in order to enjoy more comprehensive coverage, you may sign up to become a VIP member when you renew your car insurance at Bjak. So visit Bjak today and be Bjak’s VIP for greater protection and benefits. Start by getting your free car insurance quotes at Bjak.my.
