Introduction
Emergency Assistance & Towing can be a lifesaver when your car breaks down or an accident occurs. . This article explains the main services, conditions, and tips so you can take full advantage of assistance without affecting your NCD or incurring extra costs.
1. What is Emergency Assistance & Towing?
Emergency assistance typically includes services such as:
- Towing the car to the nearest workshop.
- Help with a flat battery, punctured tire, or locked keys in the car.
- Minor roadside emergency support for small breakdowns.
BJAK Tip: Know exactly which services are included in your insurance plan before you actually need them.
2. Service Conditions & Limits
Each policy has specific terms and limits. For example:
- BJAK VIP Rescue provides one unlimited-distance towing per subscription, valid for cars with comprehensive coverage.
- Additional roadside assistance may be needed for issues like a flat battery or punctured tire.
- Keep your insurance active and avoid coverage gaps to prevent claim problems.
BJAK Tip: Save the official BJAK hotline number and always use official channels to request assistance, ensuring a fast and smooth process.
3. How to Request Assistance
- Contact the official BJAK hotline or WhatsApp to report the issue.
- Provide your location, type of problem, and car details.
- Confirmation will be provided by technician on ETA & service type required.
- Follow instructions provided by BJAK until vehicle reaches workshop until problem solved.
BJAK Tip: Keep your car and owner information updated to speed up and secure the assistance process.
Conclusion
Emergency Assistance & Towing can help you get out of tough situations on the road. Understand the types of services, their conditions, and how to request help through BJAK’s official channels for a fast process without affecting your NCD. Be proactive: save the hotline number and always keep your insurance active to ensure maximum protection.
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