VIP Road Assist Malaysia is a roadside assistance benefit included with selected BJAK insurance quotations. It helps when a flat tyre, dead battery, engine issue, or fuel shortage leaves you stranded, especially at night or away from home.
Included with eligible car insurance quotations through BJAK, this service helps you get practical on-the-spot assistance without unexpected charges.
What Is VIP Road Assist Malaysia?
VIP Road Assist is a premium roadside assistance service bundled with your insurance plan — with no hidden charges. It provides on-the-spot support when your vehicle experiences common problems, such as:
- Engine failure
- Minor accidents or breakdowns
- Flat tire
- Dead battery
- Running out of fuel
- Vehicle lockouts — only available if you select specific add-on coverage in your insurance plan
Important: Towing services are not included in VIP Road Assist. If you require towing — especially unlimited distance towing — you’ll need to subscribe to a separate package called VIP Rescue, which can be easily added during your insurance renewal process.
What Does the Service Include?
| Jenis Bantuan | Termasuk Dalam VIP Road Assist? |
| Tire change | Yes |
| Jump-start for dead battery | Yes |
| Fuel delivery (if you run out) | Yes |
| Vehicle unlock service | Only with specific add-on coverage |
| Accident claim consultation | Yes |
| 24-hour emergency hotline | Yes |
| Towing service | No — available only with VIP Rescue |
Why Is Roadside Assistance Useful?
1. Already Included in Your Insurance Quotation
There’s no need for separate payment. Once you’ve chosen your insurer on platforms like BJAK, VIP Road Assist is already bundled with your plan.
2. Immediate Help Without Surprise Charges
Basic support like tire changes, jump-starts, and fuel delivery can be sent to you quickly — with no additional fees.
3. Cost and Time Saving
Without a plan, these services could cost RM100–RM300 each. With VIP Road Assist, you’re covered with one fixed annual premium.
4. Peace of Mind for All Drivers
Whether you’re a new driver, someone who often drives alone, or an e-hailing driver — this coverage gives you reliable backup whenever you’re on the road.
Want More Comprehensive Coverage?
If you need more complete protection such as unlimited towing distance, you can add the VIP Rescue package during your car insurance renewal. Everything can be handled easily online via BJAK — no phone calls or counters required.
Final Thoughts
Vehicle troubles can happen at any time, but support can be arranged in advance.
With VIP Road Assist included in your insurance quotation, you’re protected against common roadside issues. For complete peace of mind — including long-distance towing — consider upgrading to VIP Rescue.
When you really need help, this service makes all the difference.
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