We will verify all information with JPJ. If the details are incomplete, we will call you back to get the missing details and complete the transaction.

Don’t worry, Bjak will check for you and remind you!

Anyone who has a Malaysian-registered vehicle with JPJ is eligible to use this service.

With Bjak, you can renew online. This service is hassle-free, time-saving, cost-effective and accessible at any time.

Yes, it is safe and secure. The online road tax renewal through Bjak's website has been audited, verified and approved by Jabatan Pengangkutan Jalan and the Malaysian Government.

We offer renewal services for all vehicles registered under PRIVATE usage only.

Every successful transaction will be issued with an e-Services receipt. If there are any matters or doubts about this service, you may contact contact us at https://bjak.my/ilovebjak.

We support the following payment methods

During the renewal process, Jabatan Pengangkutan Jalan online service will check any outstanding summons and blacklist records at both JPJ and PDRM's database systems. In order to proceed with this renewal, it is necessary for you to make payment for all your outstanding traffic offences recorded.

Yes, you can renew more than one road tax on behalf of others provided one renewal is done at a time.

Currently your payment transaction is printed on the receipt after your renewal is completed. You can also view your previous transactions through the transaction history link on the road tax page form..

The charges involved are roadtax charges and delivery charges.

There are a few possibilities if your payment is rejected. Depending on the exact situation, the problem may occur as a result of the following:

Credit card - Due to your credit card status which you will need to refer to your credit card bank centre to ensure that it is valid.

Intermittent System Interruption - Sometimes the system is at fault due to disruption of network or the entire system. If this occurs, please try the payment process again.

Refunds will only be given if you have canceled your policy in 24 hours. Canceled purchases made via debit/credit cards will be refunded in Cash (in 7-14 working days upon cancelation initiation) whereas cancelled purchases made via other payment methods will be refunded in BJAK Credit. BJAK reserves the right to NOT proceed with a refund if you have violated our terms and conditions during quote request. If you have received your cover note, you will need to request refund at the respective insurance company.

Yes. Every successful transaction will be issued an e-Services receipt for reference. Please keep this receipt for future reference.

You may contact us here at https://bjak.my/ilovebjak We will revert to you in 1 working day.

Yes, this Internet-based service is available 24 hours daily.

Claims will be based on the present market value of the vehicle. Therefore we recommend that your car is insured based on the current fair market value.

Loss of Use claim only applies for 3rd Party Claim. Most insurance companies do not practice replacement cars but on their discretion may give cash on this particular claim. Knock for Knock refers to claims due to the insured vehicle owner's negligence; there will not be any replacement car.

Excess is the amount that the insured needs to pay, normally calculated at 1% of sum insured.

For example, if the sum insured is RM50,000, Excess is RM500. If there is a claim of RM10,000, the insurance company will pay RM9,500 and the insured pays the difference of RM500.