Submitting insurance claims can be a stressful and time-consuming process that requires a lot of patience. This is especially true for first-timers who simply do not know what to do when they’re involved in an accident. Part of the complexity of the claim procedure comes with preparing a whole list of relevant documents required by the insurance company.
In Malaysia, English and Malay are the two most commonly used languages when dealing with authorities and car insurance company. Hence, getting to know the names of important documents is necessary, as it leaves you less confused when preparing to submit a claim.
Here’s a list of the names of important insurance claim documents in both English and Malay. Remember to save this link for future use cause you never know when you might need it.
Names of claim documents
| Malay | English |
| Borang Tuntutan | Claim Form |
| Nota Perlindungan | Cover Note |
| Sijil Pemilikan Kenderaan | Vehicle Ownership Certificate |
| Perakuan Pendaftaran Kenderaan | Vehicle Registration Certificate |
| Sijil Pendaftaran Perniagaan | Business Registration Certificate |
| Perjanjian Sewa Beli | Hire Purchase Agreement |
| Lesen Memandu Kompeten | Competent Driving Licence (CDL) |
| Lesen Memandu Kenderaan Barangan | Goods Driving License (GDL) |
| Lesen Kenderaan Perkhidmatan Awam | Public Service Vehicle License (PSV) |
| Laporan Penyiasatan Kes | Investigation Report |
| Repot Polis | Police Report |
| Surat Permintaan | Request Letter |
| Polisi Insurans Pihak Ketiga | Third-Party Insurance Policy |
| Permit Kenderaan | Vehicle Permit |
| Permit AP | Approved Permit |
| Laporan Adjuster | Adjuster Report |
| Bil Pembaikan | Repair Bill |
| Invois Cukai | Tax Invoice |
| Perjanjian Sewa Kereta | Car Rental Agreement |
Found this list useful? Don’t forget to share the article with your friends and family members. Oftentimes, improving our knowledge of a subject matter is just what we need to avoid confusion on a difficult topic like insurance claims which contains various terms and jargon.
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