The Road Tax Department (JPJ) is one of the most important government agencies that Malaysians deal with on a day-to-day basis for matters, such as roadtax renewal, driver’s licence renewal, vehicle registration and more. But for years, people have been flooding JPJ counters for vehicle-related services.
In an attempt to solve the growing number of crowds and reduce waiting time, JPJ has introduced various solutions over the years, including the implementation of self-service kiosks. These kiosks enable the public to perform various transactions, such as renewing car road tax, at their convenience outside the operating hours of physical counters.
Services offered
A summary of all the services offered by JPJ kiosks is listed below. Note that some of these services may not be available at certain locations depending on the type of machine.
- Renewal of Motor Vehicle License (LKM) (Roadtax / Road Tax)*
- Motor Vehicle License Printout (Road Tax)*
- Copy of Motor Vehicle License (Road Tax)*
- Printout of Vehicle Ownership Certificate (VOC)**
- Copy of Vehicle Ownership Certificate (VOC)**
- JPJ Summons Review and Payment
- Vehicle Information Inquiry
- Driver’s License Information Inquiry
- Vehicle Insurance Information Inquiry
- Driver’s License Information Inquiry
*Available for private vehicles only **Requires online registration
Location of JPJ kiosks
For the uninitiated, there are some 51 JPJ roadtax kiosk have been set up since 2015 and have been placed across 36 locations throughout Malaysia to facilitate self-service operations. Here’s a list comprising all of them.
- JPJ Perlis, Arau
- JPJ Kedah, Alor Setar
- JPJ Kedah, Sg Petani
- JPJ Kedah, Kulim
- JPJ Pulau Pinang, Batu Uban
- JPJ Pulau Pinang, Seberang Jaya
- JPJ Perak, Ipoh
- JPJ Perak, Sri Manjung
- JPJ Perak, Taiping
- JPJ Selangor, Bangi
- JPJ Selangor, Banting
- JPJ Selangor, Petaling Jaya
- JPJ Selangor, Shah Alam
- JPJ Putrajaya
- JPJ WP Kuala Lumpur, Wangsa Maju
- JPJ WP Kuala Lumpur, Bdr Sri Permaisuri
- JPJ Negeri Sembilan, Seremban
- JPJ Melaka, Bukit Katil
- JPJ Pahang, Bentong
- JPJ Pahang, Raub
- JPJ Pahang, Kuantan
- JPJ Pahang, Temerloh
- JPJ Kelantan, Kota Bharu
- JPJ Terengganu, Kuala Terengganu
- JPJ Johor, Johor Bahru
- JPJ Johor, Kluang
- JPJ Johor, Muar
- JPJ Johor, Batu Pahat
- UTC Sg Petani
- UTC Ipoh
- UTC Keramat
- UTC KL Pudu Sentral
- UTC Sentul
- UTC Melaka
- UTC Kuantan
- UTC Johor Bharu
As you can see, JPJ has certainly improved its services over the years by placing self-service kiosks that enable the public to attend to their needs quickly.
So, the next time you’re in need of a vehicle-related service, try visiting a JPJ roadtax kiosk instead, as it can save you a lot of time and money while ensuring a better experience.
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