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Car Insurance Covernote Lost, What To Do?

Car Insurance Covernote Lost, What To Do?

Why Is the Covernote Important?

A car insurance covernote is a temporary document that proves your vehicle is insured. It’s usually valid for 7 to 30 days until the official insurance certificate is issued. Without it, you might face problems when renewing road tax at JPJ or during roadside checks. Check this article out on what to do when car insurance covernote is lost.


What Happens If It’s Lost?

Even if it’s lost, you are still covered as long as your insurance policy is active. The issue is more about having proof in hand, which you may need for:

  • Renewing road tax at JPJ / MyJPJ / MyEG / Pos Malaysia.
  • Showing documents during police or JPJ roadblocks.
  • Filing an insurance claim in case of an accident.
Infographic steps for lost car insurance cover note — contact insurer, request replacement, save a digital copy.

Steps to Get a Replacement

  1. Contact your insurer/takaful provider – they can issue a digital or printed replacement.
  2. Check your email or WhatsApp – if you purchased through an online platform like Bjak, the covernote is usually sent digitally.
  3. Print your own copy – digital copies are valid and can be printed for use at JPJ or Pos Malaysia counters.
  4. Don’t delay – request a replacement quickly to avoid issues during checks.

Should You Keep a Digital Copy?

Yes, highly recommended. Having a copy on your phone means you won’t have to worry about misplacing the paper version. JPJ now accepts digital documents for verification.


Conclusion

When your car insurance covernote is lost, does not mean you’re not covered. It only means you need to request a replacement from your insurer or online platform like Bjak. Always keep a digital copy as backup to avoid problems with JPJ or the police.

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