Introduction
Nowadays, almost everything can be done online — including renewing your roadtax. But many still ask the same question: is it better to do it online or at the Post Office? Both are official options, but the process and experience are quite different.
Let’s break down the pros and cons of each so you can choose the most convenient and cost-effective method for yourself.
1. Renewing Roadtax at the Post Office
This is the traditional method that’s still popular, especially among those who prefer face-to-face service.
When renewing at Pos Malaysia, you’ll need to bring:
- The car owner’s IC (identification card)
- A valid insurance certificate
- Your vehicle registration number
The staff will help check your details in JPJ’s system and print your physical roadtax on the spot. However, this depends on operating hours — and you might have to wait if the queue’s long.
In terms of cost, there’s usually a small service charge of around RM2–RM3, not including the insurance and roadtax amount.
2. Renewing Roadtax Online via BJAK or MyJPJ
If you prefer convenience, renewing roadtax online is much faster and doesn’t require leaving your home.
Popular platforms include:
- BJAK.my – lets you compare prices, choose insurance, and renew roadtax together.
- MyJPJ – used to activate and view your digital e-roadtax after renewal.
How it works:
- Enter your car plate number.
- Select your insurance and roadtax duration.
- Make payment online.
- Receive your digital policy and e-roadtax instantly.
One big advantage of BJAK is that you can do everything in one place — check, compare, and pay. If you still prefer a physical sticker, BJAK offers delivery for about RM10, but it’s optional since the e-roadtax is already valid.
3. Comparison: Roadtax Online vs Post Office
| Aspect | Roadtax Online | Post Office |
| Processing Time | 5–10 minutes | 15–30 minutes (depends on queue) |
| Need to Be Present | No | Yes |
| Extra Charges | RM0–RM10 (optional delivery) | RM2–RM3 |
| Digital e-Roadtax | Yes (via MyJPJ) | No |
| Main Advantage | Fast & flexible | Direct help from staff |
4. Which Option Is More Worth It?
If you value time and convenience, roadtax online wins easily. Everything — from insurance renewal to e-roadtax activation — can be done within minutes.
But if you’re not too familiar with online systems, the Post Office remains a safe and straightforward choice, just slightly slower.
In 2025, more drivers are switching to BJAK, since it lets them renew both insurance and roadtax in one go — with instant policy links sent by email or WhatsApp and customer support ready if needed.
Conclusion
Choosing between roadtax online vs post office really depends on your lifestyle.
If you want something quick and paperless, go for BJAK or MyJPJ. But if you prefer talking to someone in person and getting your sticker right away, Pos Malaysia is still a solid option Whatever you choose, make sure both your roadtax and car insurance stay active — that’s what keeps you legal and protected every time you’re on the road.
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