Introduction
Sometimes car repairs take longer than expected. In Malaysia, if your car remains in a workshop for an extended period, you may be eligible for CART compensation — financial reimbursement for the inconvenience.
CART ensures drivers are compensated fairly for delays and helps manage expectations during lengthy repairs.
How CART Compensation Is Calculated
| Factor | Description | Example | Note |
| Daily Rate | Compensation is calculated based on insured car value and policy terms | RM100/day for a 5-day delay → RM500 total | Check your policy for exact rate |
| Repair Duration | Only counts days beyond normal repair period | Standard repair: 3 days, actual: 8 days → 5 days eligible | Days start after standard repair period |
| Coverage Limits | Maximum compensation capped per policy | Max RM1,000 per claim | Varies by insurer |
| Required Documentation | Workshop repair record and claim form | Invoice and repair dates | Ensure proper submission to insurer |
Tips for Drivers
- Keep all repair records and invoices from the workshop.
- Know the normal repair duration for your vehicle type.
- Submit claims promptly with supporting documentation.
- Check your insurance policy limits for CART eligibility.
Conclusion
CART compensation helps drivers in Malaysia recover financially for prolonged vehicle repairs. Understanding the calculation method and submitting proper documentation ensures you receive the compensation you’re entitled to when your car is in the workshop for an extended period.
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