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What Is Not Covered – Roadside Assistance

What Is Not Covered – Roadside Assistance

Introduction

Roadside Assistance is an important add-on for drivers, especially during breakdowns or emergencies on the road. However, many drivers misunderstand the actual coverage, leading to unexpected costs or service disruption. This article explains what is not covered by Roadside Assistance , helping you plan wisely, avoid problems, and make full use of your coverage.


1. What Is Roadside Assistance

  • Emergency help provided by insurance or BJAK add-ons.
  • Includes: towing, battery failure, flat tires, and lost keys depending on your plan.
  • Purpose: to help drivers get moving quickly without incurring high costs.

2. Roadside Assistance: What Is Not Covered

  1. Major accident damage
    • Roadside Assistance does not cover repair costs from serious accidents.
  2. Unregistered or expired insurance vehicles
    • The policy must be active to access assistance.
  3. Commercial or heavy vehicles
    • Some plans only cover private cars, not trucks or vans.
  4. Misuse of service
    • Assistance for non-emergency purposes, like towing for convenience, is not covered.
  5. Out-of-fuel situations
    • Some plans do not cover refueling; only towing to a station is included.

3. Smart Tips for Using Roadside Assistance

  • Check the terms of your BJAK plan before using services.
  • Use the service only for real emergencies to avoid penalties or limits.
  • Keep BJAK hotline and WhatsApp contacts for quick access.
  • Have all policy documents ready to make claims easier.

 Infographic showing five things not covered by Roadside Assistance, including major damage, expired insurance, commercial vehicles, misuse, and out-of-fuel situations.

Conclusion

Roadside Assistance is highly useful during emergencies, but it is essential to understand its coverage limits. By understanding what Roadside Assistance does not cover, BJAK drivers can plan wisely, avoid extra costs, and ensure they receive effective help when needed. Always check your policy terms before using the service.

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