In this social media age, traffic offences can be easily recorded and uploaded to Facebook, Twitter, TikTok, Instagram or other social media platforms. Smartphones, dashcams, and social media’s viral power make it easier for the authorities to search for and take action against drivers who jump the queue, among others.
For instance, as shared in our past article, police chased two drivers to their house for cutting queue. A witness took photos of the cars and uploaded them to Facebook, effectively helping the police search for the offenders.
To discipline vehicle users and ensure safe roads for all users, the Traffic Investigation and Enforcement Department (JSPT) of the Royal Malaysia Police (PDRM) calls on the public to report traffic offences to them.
Submit complaints through photos or videos to JSPT’s official social media
According to JSPT’s recent Facebook post on January 10, JSPT encourages the public to make a report by submitting a photo or video of the traffic offence to them.
You can channel your report to JSPT’s official social media, such as Facebook Messenger or email it to protrafik_ba@rmp.gov.my.
To make a report, you will have to provide the required information as follows:
- Complaint type
- Date
- Time
- Location (include the kilometer if the offence takes place on a highway)
- Vehicle registration number
- Photo or video of the offence
- Complainant’s name
The information provided is to assist JSPT in taking action against individuals who disobey traffic rules.
JSPT investigates complaints thoroughly following the SOP
In the same Facebook post, JSPT stresses that they always conduct a thorough investigation in line with the Standard Operating Procedure (SOP) to ensure justice for all.
Obey traffic rules for everyone’s safety
Traffic rules are enforced not to intimidate or summons road users. On the contrary, traffic rules are in place to safeguard road users.
For instance, assuming that you drive on an emergency lane, would it not risk other road users who may be urgently needing ambulance assistance?
Therefore, please be a good driver and obey the traffic rules. Besides ensuring everyone’s safety, you will be safe from getting a summons.
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