Introduction
You’ve renewed your insurance and roadtax, but still doesn’t appear in MyJPJ? This is a frequent situation that confuses may car owners. This article explains common reasons and simple steps to ensure your roadtax is active and visible in MyJPJ.
1. Roadtax Not Paid or Not Active
- Digital roadtax only appears after it is purchased and active.
- Many people confuse roadtax with being free when they buy insurance or add-ons, but BJAK only waives the processing fee.
2. Roadtax Add-On Not Selected During Insurance Purchase
- For private cars, BJAK’s system provides a choice between digital or physical roadtax.
- If you do not click “Yes” for the add-on, digital roadtax will not be activated in MyJPJ.
3. MyJPJ System or Processing Time Issues
- Sometimes roadtax has been purchased but MyJPJ takes time to update.
- Waiting a few hours up to 1 day usually resolves the issue.
4. Special Cases: Physical Roadtax and E-Hailing
- Physical roadtax: for foreign passport holders and company-registered vehicles.
- E-hailing vehicles must renew their roadtax at JPJ counters, as online renewal is not available.
BJAK Tip: Check MyJPJ status after purchasing. If it still doesn’t appear, contact BJAK official channels or JPJ for verification.
Conclusion
MyJPJ does not update when your roadtax is inactive, you skip selecting the add-on, or the system is still processing your update. Check your status after purchase and use BJAK official channels if the problem persists to ensure your roadtax is valid and usable without issues.
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