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What to Do After a Car Accident in Malaysia: Step-by-Step Guide

What to Do After a Car Accident in Malaysia: Step-by-Step Guide

Siti NurhalizaSiti Nurhaliza· · 1 min read
Reviewed by Aiman Hakim · Authorised by Lee Wei Ming · Last reviewed
Table of contents
Tags
  • Claims

The minutes after a car accident are stressful, but a clear checklist helps you protect yourself and your insurance claim.

Immediate Steps at the Scene

  • Check for injuries and call emergency services if needed
  • Move vehicles to a safe location if possible
  • Take photos of all vehicles, damage, and the surrounding area

Reporting the Accident

Lodge a police report within 24 hours — this is required for most insurance claims in Malaysia, especially if another party is involved.

Filing Your Claim

Submit your claim with your police report, photos, and policy details as soon as possible. Prompt reporting speeds up assessment and approval.

Frequently asked questions

Do I always need a police report to claim?

For most claims involving another party or significant damage, yes — check with your insurer for claims below their minor-damage threshold.

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  • Claims
Siti Nurhaliza
Siti NurhalizaLicensed Insurance Adviser
Licensed insurance adviser reviewing every BJAK article for accuracy and regulatory compliance.View profile
Aiman Hakim
Aiman HakimSenior Content Writer
Senior content writer at BJAK, specialising in car insurance guides and claims education.View profile
Lee Wei Ming
Lee Wei MingHead of Content
Head of Content at BJAK, responsible for editorial standards across all published guides.View profile
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