Getting Replacement Copy of Your Car Insurance Cover Note

Getting Replacement Copy of Your Car Insurance Cover Note

Nabil FarhanNabil Farhan· · 2 min read
Last reviewed

Introduction

A cover note is a temporary document that proves your car is insured while waiting for the full policy to be issued. Sometimes drivers lose it or fail to keep it safely. Don’t worry — you can still get a replacement. This article explains the easiest way to get a replacement insurance cover note.


What Is a Car Insurance Cover Note?

A cover note is a temporary document (usually valid 7–30 days) showing your car is protected after purchase or renewal of insurance. It is normally sent via email or WhatsApp by the insurer or online platforms like Bjak.


Why the Cover Note Is Important

  • Legal proof on the road: You need it during JPJ or PDRM roadblocks.
  • Smooth claims process: Cover notes are handy when encountered with an unfortunate accident.
  • Roadtax renewal requirement: You can only renew your roadtax if valid insurance is in place.

How to Get a Replacement Cover Note

  1. Check Your Email or WhatsApp
    Most insurers and platforms like Bjak send cover notes digitally. Check your email (including spam folder) or previous WhatsApp messages.
  2. Contact Your Insurer or Agent
    If you can’t find it, call your agent or insurance company. They can issue a replacement immediately.
  3. Log in to Online Platform
    If you purchased via Bjak, log in to your account to download your cover note instantly.


Infographic showing 3 easy ways to get a replacement car insurance cover note in Malaysia via email, insurer, and online platform.

Conclusion

Losing your cover note is not a big problem. By just checking your email for the document or contacting your insurer directly, however if you purchased your insurance policy via Bjak, you can always contact through various channels available and they’ll send you your cover note link via Whatsapp. Always keep on hand a copy of your cover note or even better make it habit to keep a digital copy for future reference.

Read More:

Common Mistakes When Renewing Car Insurance

Guide to Renewing Car Insurance When It’s About to Expire

How Long Is a Car Insurance Cover Note Valid?

Frequently asked questions

Is a cover note the same as the insurance policy?

No. it’s a temporary document to show as proof of your policy validity.

Can I renew my roadtax using only a cover note?

Yes, it’s a proof of your policy validity

How long is a cover note valid?

Typically 7–30 days, depending on the insurance provider.

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