What are the benefits of BJAK VIP compared to the standard service?

With BJAK VIP, you receive personal customer assistance (1-to-1 service), physical delivery of your roadtax and policy documents to your home, office, or MyJPJ app, and fast online service without the need to queue or visit counters. Your documents are handled thoroughly by the BJAK team, and you will receive real-time updates via WhatsApp and email. The BJAK customer service team who communicates with you via WhatsApp or phone are real agents — not automated messages or chatbots.