Road Tax Online vs Post Office: Which Is Better?

Road Tax Online vs Post Office: Which Is Better?

Nabil FarhanNabil Farhan· · 4 min read
Last reviewed

Renewing your road tax is no longer a trip to the JPJ counter for most drivers. You can do it online in a few minutes, or you can still walk into a post office. Both routes are valid, but they suit different people.

The rules also changed in 2026. Since 1 February, JPJ no longer issues printed road tax slips for Malaysian-owned private vehicles. Your road tax now lives in the MyJPJ app. This guide compares online and post office renewal so you can choose the one that fits.

What changed in 2026

Two changes affect how you renew.

  • No more printed slips for private vehicles. From 1 February 2026, owners of Malaysian-owned private vehicles use the digital road tax (e-LKM) in the MyJPJ app. This applies whichever channel you renew through.
  • MyEG is no longer a JPJ collection agent. JPJ suspended MyEG from 5 October 2026. RinggitPlus lists the channels still available: the MyJPJ app, the JPJ portal, JPJ counters and kiosks, JPJ mobile counters, post offices and selected Puspakom services.

Commercial and company-owned vehicles may still need traditional documents, so check with JPJ if your vehicle falls into that group.

Renewing road tax at the post office

The post office suits drivers who prefer to settle things face to face. A staff member checks the details with you, so you do not need to use an app.

Bring these with you:

  • Your MyKad (IC)
  • Your vehicle registration number
  • Valid motor insurance for the vehicle

Valid insurance is compulsory. Road tax cannot be renewed without it, so renew your insurance first or ask whether the counter can help you do both on the same visit.

Good for

  • Drivers who are not comfortable with apps or online payments
  • Anyone who wants a staff member to explain each step
  • Owners who live near a branch and prefer to pay at the counter

Things to watch

  • You must visit during opening hours, and queues can be long at busy times
  • You still end up with digital road tax in MyJPJ, not a paper slip
  • Ask the counter about any processing fee before you pay

For the step-by-step process, read our guide on how to renew road tax at the post office.

Renewing road tax online

Online renewal lets you finish everything from your phone. On BJAK, you enter your vehicle registration number and owner details, check that your motor insurance is active, review the road tax price and pay online. Once the renewal is processed, you can view your digital road tax in MyJPJ under Profile and Vehicle. You can also check your road tax price and renew online with BJAK.

BJAK states that it does not charge additional service fees. The insurance premium and any government fees are shown before you pay. Renewal updates usually take up to one working day, although some cases take longer.

Good for

  • Busy drivers who do not want to queue
  • Anyone who wants to compare insurance and renew road tax in one place
  • Owners who are comfortable using the MyJPJ app

Things to watch

  • E-hailing vehicles cannot renew through BJAK and must go to a JPJ branch
  • You need working internet and a way to pay online
  • Digital road tax only shows in MyJPJ once the renewal is processed

Online vs post office at a glance

AspectOnlinePost office
WhereYour phone or laptopAny participating Pos Malaysia branch
Visit in personNoYes
Waiting timeNo queueDepends on the queue
Road tax formatDigital road tax (e-LKM) in MyJPJDigital road tax (e-LKM) in MyJPJ
Physical slip for private vehiclesNo, ended on 1 February 2026No, ended on 1 February 2026
Insurance needed firstYes, and you can compare and renew it in the same flowYes, valid insurance is required
Best forSpeed and convenienceFace-to-face help

Which one is more worthwhile?

If you value your time, renewing online is usually the easier choice. You skip the queue, you can pay in your own time and you can sort out insurance on the same platform.

The post office is still a fair choice if you prefer to speak to a person. The end result is the same either way, a valid digital road tax in MyJPJ. If your road tax has been expired for more than three years, your vehicle must go through a Puspakom inspection first, whichever channel you choose.

Check your road tax before it expires

Renew a little early so you are not caught out by queues or processing delays. If you are not sure whether insurance and road tax can be renewed separately, our guide on JPJ-free road tax renewal online explains the online options in more detail.

Frequently asked questions

Can I still renew road tax at the post office?

Yes. Post offices are among the renewal channels listed after MyEG’s suspension. Bring your MyKad, your vehicle registration number and valid motor insurance.

Do I still get a printed road tax sticker?

For Malaysian-owned private vehicles, no. JPJ stopped issuing printed slips on 1 February 2026. You display your digital road tax (e-LKM) in the MyJPJ app instead.

Can I renew road tax without valid insurance?

No. Your motor insurance must be valid before JPJ will renew your road tax. Renew your insurance first, then your road tax.

Can I still use MyEG to renew road tax?

No. JPJ suspended MyEG as a collection agent from 5 October 2026. Use the MyJPJ app, the JPJ portal, a JPJ counter, a post office or another authorised channel such as BJAK.

How long does the renewal take to show in MyJPJ?

BJAK states that renewal updates usually take up to one working day, and some cases take longer. Check the Vehicle section of your MyJPJ profile after payment.

What if my road tax expired a long time ago?

If your road tax expired more than three years ago, your vehicle needs a Puspakom inspection before you can renew. Paultan explains this rule alongside the other renewal channels.

Related articles

Roadtax renewal

How to Renew Roadtax That Has Been Expired for Years

Nabil Farhan· 13/11/26 · 6 min read
Roadtax renewal

Is It a Waste to Renew Your Roadtax Early? What Happens to the Expiry Date

Nabil Farhan· 13/11/26 · 4 min read
Roadtax renewalMotorcycle roadtax

How to Renew Roadtax for an Old Motorcycle in Malaysia

Nabil Farhan· 13/11/26 · 6 min read
Roadtax renewal

How To Renew Your Roadtax Via The MyJPJ App?

Nabil Farhan· 30/01/24 · 3 min read