MyEG Can No Longer Renew Road Tax? Here’s the new options

Can’t Renew Road Tax Through MyEG? Here Are the Online Alternatives

Can’t renew your road tax through MyEG? Since 5 October 2026, the Road Transport Department (JPJ) has suspended JPJ services provided through the MyEG Group. You can check the MyJPJ app for online road tax renewal options, depending on the functions available and your vehicle’s eligibility.

If online renewal is not available for your vehicle, you can check other options through the relevant official service channels.

Why Can You No Longer Renew Road Tax Through MyEG?

JPJ announced the suspension of MyEG Sdn Bhd and Zetrix AI Bhd as JPJ revenue collection agents, effective 5 October 2026.

According to Bernama, the decision relates to compliance with contractual terms and outstanding obligations. The suspension covers JPJ services previously offered through the MyEG Group, including road tax renewal.

However, motorists can check other available channels to continue their road tax renewal, depending on the transaction and their eligibility.

Read the Bernama report on the MyEG service suspension for more details.

Where Can You Renew Road Tax Online Instead of MyEG?

If you normally use MyEG to renew your road tax, you can check the MyJPJ app for online renewal options.

Platform or channel	Where to access it	Suitable for
MyJPJ app	Official MyJPJ website	Users who want to check and use available LKM renewal functions in the app.
JPJ counters or kiosks	Check locations and services through the official JPJ website	Users who need assistance or cannot complete their renewal online.
Pos Malaysia	Official Pos Malaysia website	Users who want to check road tax renewal options through Pos Malaysia.

Note: Not all the channels above offer online renewal. Available services may vary depending on your vehicle type and eligibility. Check the available options before making payment.

1. How to Renew Road Tax Through the MyJPJ App

MyJPJ is JPJ’s official mobile app, providing access to various vehicle and driving licence services.

Before checking the renewal options, make sure your vehicle insurance is valid and your vehicle details are correct.

Follow these general steps to check the available renewal options:

1. Download or open the MyJPJ app through an official channel.
2. Log in to your account.
3. Go to the section for Motor Vehicle Licence (LKM).
4. Check the details of the vehicle you want to renew.
5. If the renewal function is available for your vehicle, follow the instructions in the app.
6. Complete the required steps and check your renewal status before assuming the process is complete.

For a step-by-step guide, read BJAK’s article on how to renew road tax through the MyJPJ app.

2. What Do You Need Before Renewing Road Tax?

Before renewing your road tax, make sure you have the necessary information and documents ready.

Requirement	Why it matters
Valid vehicle insurance	Valid insurance coverage is required for road tax renewal.
Vehicle registration number	Identifies the vehicle you want to renew.
Owner information	Identification details may be required for verification.
Blacklist or restriction status	Certain restrictions may affect your eligibility for renewal.
Payment method	Prepare a payment method accepted by your chosen service channel.

If your car insurance is about to expire, explore your coverage options through BJAK before proceeding with your road tax renewal.

3. What If Your Road Tax Has Already Expired?

If your road tax has expired, first check whether your vehicle is still eligible for renewal through the MyJPJ app.

In certain cases, such as road tax that has been expired for a long time or vehicles that require inspection, you may need to deal directly with JPJ.

Read BJAK’s guide on whether you can renew expired road tax online to understand what to check before starting the renewal process.

Do not drive on public roads with invalid road tax. Complete the renewal through an appropriate channel first.

Conclusion

Following the suspension of JPJ services through MyEG on 5 October 2026, you can check the MyJPJ app for available online road tax renewal options.

Make sure the renewal function is available for your vehicle, your insurance is valid and your LKM renewal status has been confirmed before driving. If online renewal is unavailable, check the alternatives through JPJ or the relevant service provider.