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Insurance Claims

Can I make a claim at a non-panel workshop?

Not all policies allow this. You must check your policy terms. If it's not permitted, you'll need to cover the repair costs yourself and request a reimbursement — only if eligible.

Insurance Claims

  • How do I go about making a claim on damages?
  • How is the car insurance claims process handled?
  • What are the steps to file a vehicle insurance claim?
  • What documents are needed for a claim?
  • How long does the claim process take?
  • What should I do after a minor accident?
  • Will making a claim affect my NCD (No Claim Discount)?
  • Can I claim windscreen damage without losing my NCD?
  • How do I claim for flood damage?
  • How can I check the status of my claim?
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Quotation and Policy are issued by BJAK (Bjak Sdn. Bhd. 1339813-K / 201901030483), an approved Financial Adviser and Islamic Financial Adviser under Bank Negara Malaysia (BNM). Learn more