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Insurance Claims

How is the car insurance claims process handled?

If you need any assistance, BJAK's live agents are ready to help. Simply WhatsApp or call them to get support throughout your claims process.

Insurance Claims

  • How do I go about making a claim on damages?
  • What are the steps to file a vehicle insurance claim?
  • What documents are needed for a claim?
  • How long does the claim process take?
  • Can I make a claim at a non-panel workshop?
  • What should I do after a minor accident?
  • Will making a claim affect my NCD (No Claim Discount)?
  • Can I claim windscreen damage without losing my NCD?
  • How do I claim for flood damage?
  • How can I check the status of my claim?
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(1339813K/201901030483)

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Quotation and Policy are issued by BJAK (Bjak Sdn. Bhd. 1339813-K / 201901030483), an approved Financial Adviser and Islamic Financial Adviser under Bank Negara Malaysia (BNM). Learn more