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Insurance Claims

How do I go about making a claim on damages?

To submit a car insurance claim, you may follow the steps below

Step 1: Contact our 24-hour special hotline +60 3-9213 1717for professional assistance with your claim. Our team will guide you through the process and provide necessary support.

Alternatively, you may also contact your insurer hotline listed below.
• ALLIANZ – 1800-22-5542
• IKHLAS – 1800-88-1186
• RHB – 1300-880-881
• TAKAFUL MALAYSIA – 1800-888-788

Step 2: Provide all relevant details and documentation pertaining to the incident,including but not limited to, the incident report, photos, and any other requestedinformation.

Step 3: Our team will assess the claim promptly and recommend top-tier panelworkshops for repair, if necessary.

Step 4: Upon approval of the claim, our dedicated claim support team will ensurefast processing and aim for a successful resolution.

At BJAK, we prioritize every customer's experience and strive to provide efficient and professional assistance throughout the claims process.