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Insurance Claims
How do I go about making a claim on damages?
To submit a car insurance claim, you may follow the steps below
Step 1: Contact our 24-hour special hotline +60 3-9213 1717 for professional assistance with your claim. Our team will guide you through the process and provide necessary support.
Alternatively, you may also contact your insurer hotline listed below.
Step 2: Provide all relevant details and documentation pertaining to the incident,including but not limited to, the incident report, photos, and any other requestedinformation.
Step 3: Our team will assess the claim promptly and recommend top-tier panelworkshops for repair, if necessary.
Step 4: Upon approval of the claim, our dedicated claim support team will ensurefast processing and aim for a successful resolution.
At BJAK, we prioritize every customer's experience and strive to provide efficient and professional assistance throughout the claims process.
Step 1: Contact our 24-hour special hotline +60 3-9213 1717 for professional assistance with your claim. Our team will guide you through the process and provide necessary support.
Alternatively, you may also contact your insurer hotline listed below.
| Insurer | Hotline |
|---|---|
| AIG | 1800-88-8811 |
| Allianz | 1800-22-5542 |
| Berjaya Sompo | 1800-88-9933 |
| Chubb | 1300-88-0128 |
| Generali | 1800-22-2262 / +603 2779 6923 |
| Great Eastern | 1300-13-1088 |
| Liberty | 1300-888-990 |
| Lonpac | 03-2723 7899 |
| MSIG | 1800-88-6744 |
| P&O | 1800-88-2121 |
| RHB | 1300-880-881 |
| Takaful Ikhlas | 1800-88-1186 |
| Takaful Malaysia | 1800-888-788 |
| Tokio Marine | 1800-88-0812 |
| Tune Protect | 1800-22-8863 |
| Zurich Takaful | 1300-888-622 |
Step 2: Provide all relevant details and documentation pertaining to the incident,including but not limited to, the incident report, photos, and any other requestedinformation.
Step 3: Our team will assess the claim promptly and recommend top-tier panelworkshops for repair, if necessary.
Step 4: Upon approval of the claim, our dedicated claim support team will ensurefast processing and aim for a successful resolution.
At BJAK, we prioritize every customer's experience and strive to provide efficient and professional assistance throughout the claims process.
Insurance Claims
- How is the car insurance claims process handled?
- What are the steps to file a vehicle insurance claim?
- What documents are needed for a claim?
- How long does the claim process take?
- Can I make a claim at a non-panel workshop?
- What should I do after a minor accident?
- Will making a claim affect my NCD (No Claim Discount)?
- Can I claim windscreen damage without losing my NCD?
- How do I claim for flood damage?
- How can I check the status of my claim?