Can I cancel after my policy is active?
When cancellation may be requested
Customers may request cancellation after selling the vehicle, replacing the policy or deciding that the coverage is no longer required. BJAK walks through how to cancel your insurance policy and explains what cancellation means for your NCD. The reason and supporting documents may affect the insurer's decision.
How the refund is calculated
The insurer or takaful operator may calculate a prorated or short-period refund based on the remaining coverage period and policy terms. The amount is not automatically the full unused portion of the premium.
What documents may be required
You may need to provide:
- Identification details
- Policy or certificate information
- Vehicle sale or transfer documents
- A cancellation form
- Bank or payment information where required
BJAK's role
BJAK can help send the cancellation request, provide the required forms and follow up with the insurer or takaful operator. Final approval and refund calculation remain with the provider.
Important clarification
Cancelling insurance can affect roadtax validity and leave the vehicle without coverage. Confirm the effective cancellation date and replacement coverage before continuing.