How can I verify that BJAK is legitimate?
Where to check
Start with Bank Negara Malaysia's public list of Approved Financial Advisers. Search for Bjak Sdn. Bhd. and check that the company name matches the name shown on BJAK's website and official documents.
You can also check the Financial Markets Ombudsman Service directory. BJAK is listed under Approved Financial Advisers and Islamic Financial Advisers. FMOS is also the independent dispute-resolution channel for eligible financial-services complaints that cannot be resolved directly with the provider.
AFA Malaysia maintains a public list of member firms. BJAK can be checked there as an additional industry reference. The Fintech Association of Malaysia website provides further information about Malaysia's fintech industry and its members.
What details should match
When checking an official listing, compare:
- The legal company name: Bjak Sdn. Bhd.
- The company registration number shown on BJAK's official website
- The status or membership category
- The official website domain and contact information
Avoid relying only on screenshots, forwarded messages or links sent by unknown parties. Open the official organisation's website directly or use the verified links provided in the Trust Centre.
How to avoid impersonation scams
BJAK will not ask you to send full card details, one-time passwords or online banking passwords through WhatsApp, email or chat. Before making payment, confirm that you are using BJAK's official website and that the payment page belongs to an authorised payment provider. If you are unsure how to spot a fake, BJAK's guides on how to avoid car insurance scams in Malaysia and how to prevent car insurance fraud explain the tactics fraudsters commonly use.
What to do if something does not match
Do not continue with payment. Contact BJAK through the official support channels and share the page or message you are unsure about. BJAK can help confirm whether it is genuine.