Support and accountability
Find help after purchase and understand how to raise a concern.
Can BJAK help with an insurance claim?
Eligible BJAK VIP customers can receive guidance on the claims process, towing coordination and insurer follow-up, subject to the benefits and terms of their plan.
How do I make a complaint?
Contact BJAK first so our team can review and resolve the issue. If the matter remains unresolved and is eligible, you may refer it to the Financial Markets Ombudsman Service.
Who can I contact about my personal data?
Contact BJAK's Data Protection Officer at [email protected] for questions about how your personal data is collected, used or protected.
Still need help?
Check your order status or contact us if you cannot find the answer you need.