logo
  1. Back to Trust Centre
  2. Your payment and money

Your payment and money

See where your payment goes and how customer money is handled.

Where does my payment go?

An authorised payment provider processes your payment. The insurance or takaful premium is used to complete your purchase with the selected provider. If roadtax is included, the relevant amount is used to complete the roadtax renewal process.

Does BJAK use customer money for daily operations?

No. Money collected for insurance or takaful purchases is kept separate from the funds BJAK uses for daily business expenses.

How is money in the client account handled?

Payments are matched against order records and the relevant insurer or takaful operator records. Funds are remitted according to the applicable settlement terms, including Cash-Before-Cover requirements where they apply.

Can someone else pay for my insurance?

In most cases, another person may pay using their card, bank account or e-wallet, subject to the payment provider's checks. The policy is still issued to the registered vehicle owner.

Still need help?

Check your order status or contact us if you cannot find the answer you need.

Contact BJAK
BJAK Logo

BJAK Sdn. Bhd.
(1339813K/201901030483)

#1 Vehicle Insurance

msc tech

Available 24 hours

Monday to Sunday

Follow us

FacebookInstagramTiktokYoutubeLinkedIn
Learn
About UsHow BJAK Works?Guide To Buy The Best Car InsuranceCar Insurance Exclusive BenefitsInsurance & Takaful PartnersVideosNewsInsurance Learning HubIs BJAK Legit?How Roadtax Renewal WorksBlog
Services
LoginInsurance CalculatorRoadtax CalculatorRenew RoadtaxView PolicyPayment OptionsTravel InsuranceNCD checkerVIP BenefitsBJAK Bantu
Support
FAQContact usCareers at BJAKCEO FeedbackReminder PreferenceTrust Centre
Terms and ConditionsPrivacy PolicyRefund Policy
Quotation and Policy are issued by BJAK (Bjak Sdn. Bhd. 1339813-K / 201901030483), an approved Financial Adviser and Islamic Financial Adviser under Bank Negara Malaysia (BNM). Learn more