Your payment and money
See where your payment goes and how customer money is handled.
An authorised payment provider processes your payment. The insurance or takaful premium is used to complete your purchase with the selected provider. If roadtax is included, the relevant amount is used to complete the roadtax renewal process.
No. Money collected for insurance or takaful purchases is kept separate from the funds BJAK uses for daily business expenses.
Payments are matched against order records and the relevant insurer or takaful operator records. Funds are remitted according to the applicable settlement terms, including Cash-Before-Cover requirements where they apply.
In most cases, another person may pay using their card, bank account or e-wallet, subject to the payment provider's checks. The policy is still issued to the registered vehicle owner.
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