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Payment security and personal data

Understand how payments are processed and why we need certain information.

How is my payment processed securely?

Payments are processed by authorised payment providers. Your payment details are entered through the provider's secure payment flow, while BJAK keeps the transaction reference needed to manage your order.

Does BJAK store my full card number?

BJAK does not keep your full card number in its order system. The payment provider processes the card details and returns a transaction result and reference.

Why do you need my NRIC and vehicle number?

These details are needed to retrieve the correct vehicle information, No-Claim Discount and quotation information. They are also used to verify and process your purchase.

How is my personal data protected?

BJAK handles personal data in line with the Personal Data Protection Act 2010 and applicable requirements. Staff access is limited according to job responsibilities. For data-related questions, contact [email protected].

How does BJAK protect its systems?

BJAK uses system monitoring, access controls, incident-response procedures and secure development practices. These controls are maintained by the engineering and security teams and reviewed regularly.

Still need help?

Check your order status or contact us if you cannot find the answer you need.

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BJAK Sdn. Bhd.
(1339813K/201901030483)

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Quotation and Policy are issued by BJAK (Bjak Sdn. Bhd. 1339813-K / 201901030483), an approved Financial Adviser and Islamic Financial Adviser under Bank Negara Malaysia (BNM). Learn more