Does BJAK store my full card number?

Direct answer

BJAK does not keep your full card number in its order system. The payment provider processes the card details and returns a transaction result and reference.

What BJAK receives

After a card payment attempt, the provider sends BJAK information needed to manage the order. This can include the transaction reference, amount, payment status, provider name and limited card information such as the card type or masked digits.

BJAK does not need the complete card number or card security code to check whether an order was paid.

Why transaction records are kept

Transaction records are needed to:

Match the payment to the correct order
Confirm whether payment succeeded
Investigate a failed or duplicated transaction
Reconcile provider and finance records
Process or track an applicable refund

What customers should avoid sharing

Do not send a photo of your card or share the full card number, security code, expiry date or one-time password with BJAK staff through support channels.

If someone asks for these details through an unofficial channel, stop the conversation and contact BJAK through its official support contact.

Important clarification

Payment providers may retain card information according to their own security, legal and service requirements. Their privacy and security terms apply when you use their payment pages.