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NCD Insurance: How Small Claims Can Wipe Out Your Discount

NCD Insurance: How Small Claims Can Wipe Out Your Discount

Many drivers think making a small insurance claim won’t have much impact — but in reality, it can completely reset your NCD (No Claim Discount)!
Imagine saving for years without a single claim, then losing your 45% discount just because of a tiny scratch on your car door. Let’s break down why this happens and how you can avoid it.


1. What Is NCD and Why It Matters

NCD is a discount given to vehicle owners who don’t make any insurance claims during their coverage period.
It can go up to 55% for private cars. But once you file a claim under your own policy (own damage), your NCD will reset to 0%.


2. What Counts as a ‘Small Claim’

Small claims usually refer to minor damage such as:

  • Broken side mirror
  • Light bumper scratches
  • Cracked headlamp from a minor collision

The repair cost might be only RM400–RM600, but if you use your insurance to cover it — you’ll lose an NCD discount that’s worth much more in the long run!


3. Example: The Impact of Losing NCD

SituationOriginal PremiumNCD 45%After Claim
No claimRM1,200RM660Save RM540
Small claimRM1,200No discountPay RM1,200 again
So, if the repair cost is under RM500, it’s better to pay out of pocket — because the 45% discount loss is far costlier next year.

4. When Claims Don’t Affect NCD

Your NCD will remain intact if you:

  • Make a third-party claim
  • Claim under add-on benefits (e.g., windscreen or flood coverage)
  • The claim is made under someone else’s policy, not yours

5. How to Check Your NCD Status

You can check your NCD rate via:

  • JPJ / MyJPJ (official vehicle records)
  • Bjak.my — just enter your car plate number, and the system instantly shows your current NCD and premium estimate

Graphic showing effect of small insurance claims on NCD discount, with visual of claim history reducing discount.

Conclusion

Small claims might look harmless, but losing your NCD discount can be a costly mistake. Before filing a claim, calculate whether it’s truly worth it.
To quickly check your NCD rate, use Bjak’s insurance calculator — find out your actual discount instantly.

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